Hays Travel Sheringham

Terrible service. We booked our family holiday last year, and ended up being miss sold a package holiday.However only through our own research did we find out the hotel they booked us in has no air con, having a disabled son and pregnant myself this would be the most important must have being in a hot country!When we called to express our concerns and the need to correct this error, they were very unhelpful, the manager was terrible and so rude, blaming my husband for the error and telling us he should of known! We had to call easyJet, and the hotel ourselves to sort the problem out which they could of done at the start when we booked!Please don’t use this company to book your holiday! Thousands of pounds wasted, two little boys very upset! They ruined our family holiday! Terrible staff, terrible company!

Lovely people

What can I say amazing staff , very helpful and knowledgeable I've booked a truly wonderful holiday through them

Attentive staff who responded to all changes & requests. Air, rail & boat tickets as well as hotels. A pleasure to use their service.

Outstanding service from Ellie in every aspect of booking our holiday. We were treated like VIPs and left feeling valued and appreciated. We recommend Hays Travel without reservation.

Great service and price matched cruise prices

Staff very helpful and knowledgeable

Very helpful staff. They always do their best to find the right option.

Booked for a group today, staff have been absolutely amazing so helpful . Made the process very good and they were laughing with us I'm sure they don't get a crazy group in every day! Well done