Lush Spa Birmingham

I had an amazing experience at the spa & store! My friend and I got the comforter treatment, and Becca & Aìnoha were absolutely amazing!!! I wished I lived in the UK so I could go every day and get a lovely treatment! Everyone was so sweet.

After previously visiting Lush Spa for ‘The Good Hour’, I just had to return for another treatment. This time I had ‘The Comforter?’ and thoroughly enjoyed it thanks to my therapist Sandra. Besides the treatment itself, every aspect of your Lush spa visit is thought out, from your name written at the entrance, to the beautiful floral arrangements, products to try in the bathroom, the pre-treatment consultation, the soundtrack throughout the treatment, the post-treatment treat! Not a soul on the Earth would think a Lush spa visit is not money well spent. I absolutely recommend visiting, even for a free tour. The only thing I wished from it all is a little goodie bag to take away with some products, perhaps samples of the products used during the treatment. However, I thoroughly look forward to visiting again. The smell of the products used has radiated from me all day making it feel like the magic has continued all day too, as well as resulting in me receiving compliments about how good I smell! Many thanks to all staff involved, especially Sandra who took care of me throughout.

I had a surprise lush party and The Spell treatment for my 30th. It was a beautifully magical experience that my girls and I enjoyed.The spell is such a wonderful treatment that leaves you wanting more. I will be definitely going again and hope to experience different treatments in the future.Our host and my practitioner, Lydia, was brilliant! Very friendly, considerate and great at her profession too. If you like your head and feet treated, I would recommend The Spell.

Just had a Tailor Made massage with Amy. Incredible experience. Amy had a wonderful manner, was really knowledgeable and made me feel at ease from the start. Made sure I didn't feel at all rushed which meant I really got to enjoy my massage. Thank you Amy!

First time visiting the Lush Spa in Birmingham for a treatment and what a delight it was! I came in last week to enquire and the lovely lady on reception offered to show me around one of the treatment rooms. The space is lovely and very quiet considering it’s on the main high street!As soon as I got home I was eager to book an appointment. For my first treatment I went with the Tangled Hair treatment with Emily. Though this is one of the shorter treatments, it was exactly what I needed and left me feeling relaxed but also rejuvenated. Thoroughly enjoyed it. Really professional service. Will be booking for myself and friends again soon!I then spent a good amount of time on the main shopping floor looking at skin care products and was helped by Jack who was an absolute delight. So attentive and helpful and such a kind, lovely person, definitely made for an enjoyable shopping experience. He listened to my needs and tailored the products to my specific skin requirements. He also took the time to show me a selection of products and try them out for comparison before deciding on my final purchase. Really informative and a great shopping experience. Will definitely be back again. Thank you!

I was served by Carmen at the perfume section and she’s been so lovely showing me around and guiding me on the different scents and what I was hoping to find that’s similar to my scent preferences. She even introduced me to products that had a similar scent and encouraged me to check out the Lush Spa experience. Might come back again soon to try that out :)

Thank you for the amazing Renaissance spa experience I had last week! I left feeling relaxed and rejuvenated. The atmosphere was great, peaceful and calming and the staff were incredibly friendly and welcoming. The massage I received from Amy was absolutely incredible and magical. I can't wait to come back and experience it all again.

We had a double fresh facial treatment with Camilla and Emily and it was really special. Going into the treatment area from a busy New Street was like stepping into an oasis of calm. We were very warmly welcomed and Camilla and Emily took lots of care over choosing the right products for us and explaining what they were going to do. The treatment itself was dreamy. This was bought as a gift and we'll definitely be gifting it to someone else at some point. We'll also come back ourselves. Highly recommended.

I love the spa and the shop & have become a regular. I had the Book a Bath: Snow Fairy spa treatment & wasn't disappointed. If anything the experience was undersold to me. Not only do you get to use the snow fairy products you also get to have the best hot chocolate after. Amera did a great job! Almost always very friendly & helpful staff. Will definitely be booking another treatment soon ☺️

Ainoha was the most incredible therapist to guide me through my first lush spa treatment. I don’t quite have the words to describe the experience but Ainoha just exuded everything you’d want in a lush employee. She explained so much about lush’s principles and ethos that even after being a fan for years I didn’t realise. If lush runs in anyone’s blood it’s Ainoha!! She really was lush personified. She was so calm, welcoming, kind and caring. She fully explained what to expect from the treatment and guided me through the whole process in doing this she took time to ask about me and gave the treatment a personal twist. I felt so incredibly relaxed and would recommend the comforter to anyone looking for a deeply relaxing treatment. One thing I did note was how Ainoha was very respectful of my personal space and checked in at several points asking for my consent to move to the next step of treatment. It felt like the most incredibly safe space!