Karen kay @promise hairsalon

Hi Karen I was disappointed today as I had a hair appointment today and when I arrived it was closed, I did try ringing aswell. My daughter had an appointment last Saturday and came all the way from Devon and was let down too, don't know what to doHi Karen hope been again today thankyou for sorting my appointment i eas made up again with alex she us fab! Brilliant hairdressersare OK, I didn't realise what had happened when I wrote the previous review as I don't have Facebook. I understand completely now why you were closed. And iam booked in Saturday with Alex. I really love how she does my hair

I was so gutted to have got up early and made my way to the salon this morning (after booking an appointment 2 weeks ago) to see that it was all shut. I didn’t receive an email or text to say they wouldn’t be open despite me having an appointment. This is the second time the salon has let me down, I had an appointment booked weeks in advance in October and I got rang up to say it was cancelled and I couldn’t be fit in, not even in the week. My mum goes to this salon and this also happened to her and she gave it another chance and she loves her hair. I thought I would give it a chance again but not now I’ve been let down twice.Luckily I found another hair dressers who have fit me in for in the week. Unfortunately if this happens to customers, they will just take their business elsewhere.

Local hairdresser on Eccleston Street in Prescot called Promise owned Karen Kay. Nice staff, good salon with fair prices. Bookings usually required as always busy. Closed Monday

1st time at this salon ,was made total at ease ,staff where lovely , i had a complete restyle ,came out feeling a m illion dollar.It didnt cost the earth ,would highly recommend this salon will be going back .thank you for a lovely experience .

A lovely salon, friendly yet professional. Thank you, Michelle, I am never disappointed when you style my hair.

Polite and truly professional staff with a warm and friendly welcome with an equally great vibe about the place. My hair the colour and cut is outstanding , it must be the hubby loved it just as much as me and he doesn't usually comment like he did. I loved it he loved all my friends loved. Karen Kay I PROMISE I will be a regular from now on. Thankyou.

My first visit and was given great advice and an excellent haircut. Will be revisiting and look forward to it.