Cestrefeld Service Station

Bought a car ..within 8 weeks the front suspension has failed. Leaving me in the middle of France stranded. Now told oh it’s a 1 month warranty not the usual 3 months any other garage gives . Absolutely disgraceful. I would not buy anything from this lot. One star is too many . AVOID !Oh .. the bill is €2500 for new shock absorbers both sides and arms .. the garage said it must have been held together by a string .

Purchased a vehicle from here last year, only driven it three times due to being on a provisional licence, put about 20 miles on the clock.Came to MOT time on Saturday and there was so much wrong with it;Front brake worn well below legal limit.Engine MIL inoperative or indicates a malfunction.Parking brake lever has excessive movement indicating incorrect adjustment.Brake servo defective or ineffective.Service brake efficiency below requirements.Parking brake efficiency below requirements.All that from 20 miles of driving? I don't think so!

Brilliant car sales. Second car I’ve had from here. Extremely straight forward and fast to sort the car finance out. Also quick to sort any issues with the cars that need doing. Would definitely recommend. Thank you

Definitely a 5 star from me. I baught a rely nice xc70 from them 2 months ago. I had a problem with it and they sorted it out straight away no hassle. Rely friendly and excellent customer service thank you for a good experience on buying my my first dealership car.

Absolutely amazing service! Bought my first car from here! Not a bad word to say! Thank you very much for your great service.

Excellent all round. Purchased a Mercedes C220 estate in August 2022.Initial conversation over the telephone were helpful and accomodating, it was easy to arrange an appointment and all information provided was accurate.The forecourt is presentable with quality cars and you can expect a quality service. The test drive was longer than expected and we were left in peace to examine the car and felt at no point any obligation.Payments and collection of the car, which was serviced and MOT'd and minor repairs conducted - cannot fault the experience.I can't say what their aftercare is like as we bought such a quality car that we haven't needed to contact them. If other areas of the business are anything to go by I certainly wouldn't worry.Would highly recommend

Family member purchased car. During test drive noted that there was a fault with the brakes and driver side rear wheel was a problem.Andy assured us that the faults would be resolved, the rear wheel problem was resolved (seized wheel bearing) but brake issue not. Assured the brakes issue was dealt with before purchase. Took car to independant garage who advised there was a drfinite problem and that emergency stop could be compromised. Returned car, Andy arranged for a repair to be undertaken. Asked before picking up if vehicle had been test driven and if issue resolved, assured it was. Braking efficiency not improved, independant garage confirm problem still there, likely to require a new brake master cylinder or ABS brake pump. Both Parts only avialable direct from VW, therefore expensive. Decided to reject the car, no confidenace garage would repair to satisfaction. Further problem developed which may or may not have existed at time of purchase, unable to tell. Rejected car under the Consumer rights Act 2015. Car collected and then garage advised that as the second problem was not their reponsility would not return the full monies paid as required. Decided not to purse to small claims court as liligation can be problematic and may have to commence legal action, incurring legal costs so accpeted the reduced amount to walk away. Subsequently discovered that on the two previous MOT's that that the 'brakes required adjustemnt/repair'. Independant garage i took the vehicle to were surprised that when vehicle passed MOT two days before purchsed, that the problem had not been noted on the MOT.Update.Quite a clever answer Andy except it is not correct. My son advised you the day the vehicle was test driven there was a fault with the brakes, nothing was done regarding the braking problem. Subsequently returned and you advised that the seals had been changed not the fitting of a new master brake cylinder and there was no change in the performance of the vehicle braking system. You may have subsequently fitted a brake master cylinder, as indeed that may have solved the probelm.Very few miles were added to the car whilst my son owned it, in fact the only miles added were driving from his home to garages to try and resolve the issue. The car did not require cleaning as it had barely been driven. The sum deducted from the price paid probably paid for the master cylinder, quite clever! The car was returned because we had lost all confindance in your ability /intention to sort the problem. So your sorry regarding our experaince, well, so are we and other potential buyers may wish to take note. We never did get the free tank of petrol so buyers should check before driving away.

Recently purchased a lovely car from Andy. Very smooth transaction and car was ready to collect as arranged. Unfortunately it developed a minor fault. The after sales service was excellent with the car being collected, fault diagnosed and rectified then returned back to us. All done under the warranty. We would have no hesitation in buying from them again.

I purchased a car from this site last September and at the time Andy said that should I have any problems to contact him In February I noticed a rumbling noise underneath, I contacted Andy who arranged for a garage to take a look at it, a worn front shocker was replaced at a good cost to me.sine the car was way out of warranty. I wish to thank Andy for going that extra mile by either collecting & delivering the car or collecting me to collect it. Great guy, great car, great service.

Good service, no pressure sales. I was looking for a reasonably priced small car and am more than happy with the Ypsilon I purchased. Would have no reservations about buying another car here in the future.