Digney Boyd

Viewed property with Ronan 1st July. Put an INITAL offer on property. Ronan sais, as is what all agents say, I will put your offer to vendor and back to you" one week later

When the agency needs something from you - they will be very nice and available. When you need something from them - they will disappear. They will not answer emails, speak disparagingly and will not take your inquiries seriously. If professional integrity is something you value in your real estate agent, take these notes into your considerations. Very much disappointing!

Don't phone you back when they promise. Don't take into consideration the largest increase in housing prices in decades before placing a valuation on your home that's virtually identical to several years ago. Not willing to listen to arguments for increasing their valuation based on market increases or additional assets added to the property since previous valuation. Clearly not in touch with market values or they would recognise lesser properties selling for more in the immediate vicinity. No consideration for the implications of their valuations on real peoples lives when remortgaging and how their opinion can end up costing home owners thousands of pounds. Disappointing service.

Horrific customer service.Natwest use them and it has put me off using Natwest again.I phoned as they were an hour late for an appointment. The attitude of the girl who answered was shocking. Basically told me they were obviously running late, when i asked her to make a phone to check when they will arrive i was told they will get there when they get there and could i not leave a key outside for them to pick up.I complained to the boss only to discover were the customer service training comes from. She was almost as bad.They had a cheek to refuse sending my report to Natwest as i told them i was making this review therefore holding up the process for me.I did not find them professional at all. I would not trust them selling my house.Good luck if you choose these guys.

Digney Boyd only had external photos on their website when I enquired about a rental property.When I called, I was told viewings only

Stay well away from this estate agent.....they are rude,unprofessional, layers....not recommended for tenants sellers or buyers......

Stay away, very dishonest people. The woman says whatever you want to hear, just to make a deal. Afterwards is rude and doesn't care. She told us there would be nice, quiet estates, told us about the neighbors etc. But she was the one who brought the scumbags to the area, who shout and spit instead of talking. But she doesn't care when you complain, obviously money is more important.

My daughter used this company to buy her first home. The staff member was very friendly and called a spade a spade, no messing with fancy talking. Some might say a little unprofessional but hey she got a sale. The website is well laid out and easy to navigate with plenty to offer from hovels to mansions and reviews of the properties are well versed .

Rented a house through Digney Boyd, which was also owned by Digney Boyd, for 13 years. They did absolutely nothing for us during this time, despite many phone calls, we had to undertake all maintenance ourselves and were left with the bill for a quite a number of jobs. They then decided to sell the property, but have not given back the deposit we payed 13 years ago, they have given no reason for withholding the deposit. Despite taking them to small claims court they have denied all knowledge of the supposed landlord and are denying a low-income family with 4 young children of money that is rightfully ours.

The worst estate agent I have ever dealt with. We rented a property with them and it took over 2 months for us to get our deposit back. We didn't even get the full amount back. They put stuff in the house and said it was ours. We had to keep chasing them up and they did nothing for the house. I strongly recommend you find a different estate agent, especially if you want to rent. I would give 0 stars if I could.