National Tyres and Autocare - a Halfords company

First class service, staff are 100% at there job.

Explicitly told them I had a night shift on the phone, and that I require new discs and pads, if they couldn’t perform it in the morning I would have kindly looked elsewhere. They reassured me that if I got my car to them promptly at 8am, they will do a brake inspection (30mins max) and install the discs and brakes for around 12pm and they have all the parts on site, so I booked with them. Turned up at 8am, left my car with them, it got to 10am (4x the waiting period for an inspection) and I decided to walk back to the garage to see the progress, they completed the inspection some point during the 2 hours and didn’t call. They don’t have parts on site or time to do the work. I got the classic line ‘I don’t know who you spoke to on the phone’. HUGE WASTE OF MY TIME, and couldn’t have the decency to call me post inspection. Won’t come back again! Especially when I have to drive 30mins to get there to be on time for them and 30mins back for no work to be done at all.

Limped in with a damaged tyre , guys managed to fit me in and get me on my way with a new tyre in no time at all . Friendly and very knowledgeable, excellent service . Highly recommended.

Dreadful service. Avoid. Ordered two tyres online for fitment on my drive. They took the money by PayPal. Waited in all morning for fitter. Did not arrive. Then waited on phone for 35 mins before getting through. Was told 'I should have received and email saying they could not source the tyres and had cancelled the order'. NO email ever arrived, not in spam, nothing. (Got my money back.)

First class service , booked in for two Bridgestone run flat tyres for my BMW 320 M sport , the manager was very friendly and said it would be 45 minutes but he would call me when it’s ready . I got a phone call from him 45 mins later and also an email , basic vehicle health check also included with photos on the email. Yes fully recommended

My daughter took her car for an MOT last week, they failed it with a list of advisories and quoted just under £200 for all required repairs. We took it to another garage for a second opinion and it passed with no repairs needed. They also charge £10 more for the MOT then anywhere else. Avoid, nothing but con artists!!

Not quite 5 stars as I had to wait 3 hours for an appointment. However, I accept other people had appointments before mine. Had a flat tyre in the morning so booked in with NT, when tyre removed, engineers checked every part of tyre for leak, ( more than once), no leak found. Used up best part of 30 minutes of 2 engineers day, no leak. Left with advice and no charge. Very good service, lads were chatty and friendly too.

Always spot on here at the Ashington one, nothing is ever an issue, service is on point.Quick and friendly!

Got a good price on 2 goodyear tyres & a vast improvement on the ones that were on, was in & out within 30 mins

Super helpful and great service. Soon got my damaged tyre resolved