Matthew James Estate Agents

Matthew James recently handled the sale of my late mother's property and it was impossible to find fault with the service they provided. The staff were very easy to deal with and their professionalism enabled us to iron out the problems we encountered on the way to achieve more than 98% of the asking price.

Matthew James handled the sale of my flat and my partner's house. They came recommended to us and delivered a fantastic service, everything you would want along with lots of moral support through a tricky process. Highly recommended.

Matthew James Estate Agents valued our property well and arranged viewings very efficiently and effectively, such that our property sold on the first day of viewings. Matthew James staff were very helpful and listened to us. James would update us on the progress of the sale on a weekly basis and was extremely respectful whenever he spoke with us. We strongly recommend them. Thank you for everything.

Recently sold my property through Matthew James. Having previously used a rival Estate Agents for the same reason many sellers do (they gave the highest valuation). I have to say in comparison Matthew James were a pleasure to engage with. They marketed the property properly, sourcing a suitable buyer within days. One viewing, job done. Sale went through with minimum of fuss. Couldn't recommend Matthew James highly enough.

I couldn't have been happier with the support by the Matthew James team with my recent property sale. So helpful with everything from arranging viewings, managing surveyors, dealing with issues and making sure they are always available for advise. This is the second time I've used Matthew James, and by far the best estate agents I have used so far. Thank you very much!

I wrote a review about my experience with Matthew James, but it doesn't appear to have been posted.I had a very negative experience and I wanted to share with others. I just wrote what happened to my horrific experience and poor support and kindness from both Matthew and James, nothing offensive or untrue that has led them not to post it.This says a lot of them!Apparently they appreciate and post only positive reviews!!! But this is not good practice and morally acceptable!

I have recently bought a property through Matthew James, and the service was fantastic. James was great to deal with from the very beginning, communicative, thorough and was instrumental in getting the sale through. Thank you to James and the team, specifically Julian who first showed us the property and was very knowledgeable about the area and property. I would highly recommend them to anyone who is looking to buy/rent or sell.

Having had a failed attempt at selling our property previously (due to a very bad experience with a previous agent) we were extremely pleased with the service at Matthew James. Matthew was extremely knowledgeable at the front end and gave great guidance re pricing and marketing the property. Once we had a buyer , James was then an absolute professional chasing the process through (with some thorny lease issues to be addressed and slightly over zealous solicitors in the mix). All the guys in the office are great communicators, always ensuring we knew what was happening with potential buyer viewings and organising these in a considerate way. Messages/emails were always responded to in a timely way. Having had the previous difficult experience of trying to sell, we were not looking forward to the whole process but we felt in very safe hands throughout. I wouldn’t hesitate to recommend using Matthew James and will only use them in the future when the time comes.

James, Mattthew and the entire team at Matthew James have been incredibly supportive throughout the whole process of selling our home. The communication has been superb and we have been kept informed every single step of the way. We wouldn't hesitate to recommend them, absolutely first class service. Thank you so much.

Some days ago I was interested in a property on maple road near the Surbiton station. I inquired about this property and stated that I am in China to do research fieldwork and would like to have an online viewing. However, the sales negotiator did not reply to my viewing request nor reply to several of my emails anymore. Show no respect to the client at all. Will never look at properties in this agent company.