Gadget Xchange

Very unfriendly service. A moment after I stepped in, the employee started throwing some attitudes at me for no reason. Honestly, that's fine as long as I get what I want. I told the employee that I needed an adaptor or converter (I didn't know what to call at first, so I asked him for help) to fit my 110v MacBook charger to 240v, but he simply told me to look online. And I was like okay. And then, I was looking for a 240v charger block to connect my iPhone charger for a couple of days. However, he tried to scam me with the most expensive one in the store, which I refunded 10 minutes later. I still had to argue with the employee in the process of refund. The owner or manager eventually said sorry about miscommunication

I got my phone screen replaced here yesterday. The screen is the best replacement I’ve ever had. Very good quality parts and good price. Definitely recommended. And excellent customer service from Sam. Very nice and very professional. And Yash repaired my phone perfectly. The work is good and quick. Bought a tripod for my iPod too and it’s great. Thank you!

One of the worst experiences I have ever had in retail. They are dishonest and the customer service could not be worse. I had a 1 and a 1/2 year old iPhone, that had a cracked, but was still working. I took it there to be fixed. They explained that their screens were just as good as an Apple screen. I purchased one (£180 I think) which they fitted, two days later it stopped working, I couldn’t even get into my phone. I took it back to them and they said there was a small crack, but I had never dropped it. They repaired the next screen for £120 (I think) this one lasted about two days. They then replaced this as I was furious, which in all fairness they did for free, using a different supplier It has worked for a few weeks, however it has just been rained on and now has gone purple. This would never happen with an Apple screen. I would never suggest that someone should use this shop. Just a terrible experience.

I brought my iPhone to have the screen fixed; as the prices were competitive and they promised to have the phone ready within the hour, I gave them the chance.As soon as the screen was fixed, they offered an extra screen protector; which I didn’t buy. I put the phone in my handbag and when I arrived home the screen had scratches already. The screen is not good quality and gets scratched easily. I went back to the shop to let them know about the issue and I was told that since I bought no screen protector I should be paying for a new screen if I wanted it replaced

I cracked my Samsung Android screen. The worker I gave the phone to gave me a call a day later. Saying he needs extra money to get the screen fixed. Going from 60 to 90 pounds. I agreed as I just wanted my phone fixed as soon as possible. Coming into the store two days later from the phone call. I was given a phone with a tinted blue screen, and a slight beam of light shining out of the side of the screen, as it was not put on properly. When I brought this up the guy was rude and blunt. I paid for my phone and left the place unhappy with the terrible repair job they done on my phone. The place is sketchy and unprofessional. Would not at all to anyone.

Fantastic service staff very friendly and helpful and very sympathetic to my dilemma I had in another similar shop on the high street and offered me the best possible deal they could would highly recommend x

Thanks guys! Took my 2nd hand PS4 (from ebay) to them as it sounded like a plane was taking off in my room - after the lab cleaned it up and soldered the motherboard it is completely silent! Works like a dream. Would definitely go to Sam and the team again.

The guys at the Gadget Xchange were very professional and helpful. The service was excellent and had the best prices for electronic repair in the area.I'm very happy with the outcome, and would recommend their services to anyone in need.Oksana.

Very friendly staff, helped my sister get a UK SIM and helped her get it activated so she can use it right away, so she is a very happy camper now

Sam & Yash are so helpful!My phone got stolen, so I came to there shop the next day, and they sold me a perfect iPhone 11 for an extremely good price, and gave me a phone protector & iPhone charger for free and 50% off a phone case! I also got a year’s guarantee which was helpful because the phones audio was a bit muffley, which they fixed free of charge when I came back. Amazing service and prices! Thank you guys.Mya