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Vodafone 21/23, The Precinct, Coventry CV1 1DD

Vodafone

288 Reviews
Mobile Phone Shop,Mobile Phone Accessory Shop,Telecommunications service provider,Telephone company
  • Friday9 AM–5:30 PM
  • Saturday9 AM–5:30 PM
  • Sunday10 AM–5 PM
  • Monday9 AM–5:30 PM
  • Tuesday9 AM–5:30 PM
  • Wednesday9 AM–5:30 PM
  • Thursday9 AM–5:30 PM
Vodafone 21/23, The Precinct, Coventry CV1 1DD

About the Business

Vodafone – Our Best Ever Network | Now With 5G | Now offering 5G, experience our best ever network. Shop the latest smartphones, great sim only deals & our award winning broadband.

Contacts

Website
http://www.vodafone.co.uk/
Call Us
+443333040191
Get Directions
21/23, The Precinct, Coventry CV1 1DD
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Hours

  • Friday9 AM–5:30 PM
  • Saturday9 AM–5:30 PM
  • Sunday10 AM–5 PM
  • Monday9 AM–5:30 PM
  • Tuesday9 AM–5:30 PM
  • Wednesday9 AM–5:30 PM
  • Thursday9 AM–5:30 PM
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Features

  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Delivery
  • In-store pick-up
  • In-store shopping
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly
  • Repair services

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Dionne Rushton
04.03.2024
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Always on my back. I paid a bill before going away, and now need more from which I don't have until payday. I have had enough of this company, wanting all the time. Never anyone to chat to when needed. Vodafone never gives you a chance to save after holiday and always WANT money. I can't afford it.
John Whitehead
26.02.2024
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beware. appalling waits for tech help. Refusal to talk to you unless you have full digital bits. cannot get full bits. they suggest go back to shop. 240miles. they say they do not have complaints dept. Hour 2... Part 2...90mins on phone today. Great kit appealing phone help.
James Duffy
23.02.2024
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Condescendingly informed I don't know how much data I use- I've been on the same plan with another network for two years, receive a text every 30 days telling me how much data is rolling over (I.e, I have not used) and have never ran out. Was eventually pressured into a contract I didn't want and was glad when it couldn't go ahead due to not accepting a building society card. Went to EE and had the polar opposite experience. I wouldn't correct your staff members about their own lives, don't do the same to customers its incredibly rude and condescending.
Anne Scrimgeour
20.02.2024
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Went in with my daughter and grandson, they sorted him out with his phone ,the lad was lovely and helpful .
Preeti Suri
03.02.2024
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The best service one can ever have. So cooperative staff. God bless you all. They are very hard working and do their jobs very well. They are quite patient to listen to the needs of people and cater to them accordingly.
Shafiq Ahmed Soomro
24.01.2024
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I thought that the comments related to ignoring customers, even when the representatives were sitting idle, were exaggerated because it seemed unprofessional to not attend your customers who waited in queue for more than half hours.But, those comments became true today when I experienced the same today at this branch myself. Three representatives became free and were sitting idle, and didn't bother to attend to the customers who had been waiting. I left after complaining when another walk-in customer was bypassed and attended, giving preference over the customers who had been waiting.
Linh Thuy
18.01.2024
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Worst customer service ever. No help or support was provided. I messaged and waited for 15 days. NO reply.
swapnil zanwar
03.01.2024
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Bad experience.I went there, was waiting for someone to assist. No one came up and talked. Even a representative was sitting free
Ivana Semančíková
31.12.2023
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Been waiting over an hour to be seen to get laughed in my face by staff who claimed they never said the things they have said! Very poor customer service, staff laughs in your face when you don't understand something and just makes you feel ridiculous when you have questions. They keep telling you to come back another day and another day with no response to your queries. Avoid at all cost!!!
Tim Tong
30.12.2023
Vodafone
Extremely slow service, the customer service guys gets up and wonder around for 15 minutes before they take the next customer. Expect the average waiting time to be 45 minutes. How a profit making company manage the same efficiency as your local council baffles me

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21/23, The Precinct, Coventry CV1 1DD
Vodafone