Ward Gethin Archer

A huge thank you to Jodie and colleagues!My partner and I are first time buyers and we were so happy with all the help and communication, brilliant 5* client service. We know it hasn't been easy due to COVID and we were expecting a long wait with our house but the communication and help we have received means it was one less stress to manage. Thank you so so much. Stay safe and take care.

Amazing service from Sue at the Dereham branch.Sue helped me 5 years ago buy my first house so when I was looking to buy a new property, I didn't hesitate in contacting her.Thank you

Tracy Guest has dealt with an auction house sale for us and I cannot recommend her highly enough. Her reassuring and extremely competent approach left us feeling calm and completely stress-free throughout. A pleasure to deal with someone so professional yet with a very human touch. Would definitely use her again and recommend her to friends.

Absolutely do not recommend for conveyancing based off of my experiences.I had requested WGA to complete a transfer of equity followed by a re-mortgage for me back in July 2021. It's taken until today for things to finally complete due to the complete ineptitude of one of their solicitors, who luckily for them I will keep nameless...After more than 6 months of being told the delays were due to the land registry, and trusting that they were doing their best, I decided to call the land registry myself. They were shocked as much as I was at how poorly WGA had managed my transfer of equity.They'd made at least 4 errors and even when challenged on one of them by the registry, decided that they were right and the registry was wrong. They also never reached out to mention they'd made an error in the first application which had caused a delay, I found this out 4 months later from the registry - lying by omission. Best of all, despite promising me they'd expedited my case as per the land registry's guidelines, they'd got even this basic procedure wrong, meaning that each time they had resubmitted my case it had taken 12 weeks before anyone at the registry even looked at it!I complained to them and threatened SRA action, to which they agreed to provide me with a payment that covered some of my lost money on variable rates, however this has not covered the lost rental income I will have suffered due to not being able to rent until I've been on my new mortgage for 6 months, to the tune of at least £3000. They also handled my re-mortgage free of charge as part of the settlement, but considering most mortgage providers give you legal fees included this was of little importance to me in comparison.My recommendation would be to go literally anywhere else to be frank. The complete lack of communication, outright lying about who was at fault for issues, and clear incompetence in carrying out a straightforward transfer should be more than enough to put a rational mind off. All this is without considering the personal implications all this has had in terms of my time, stress, and impacts to my personal life of being stuck in a residential mortgage I no longer want.

If you want a sub standard and obstructive solicitor to manage a sale for you. By all means use them but do not expect them to return communication to you, your buyers solicitor or the estate agent dealing. The experience we have had in dealing with Marion Oliver as the buyers solicitor who is responsible for purchasing our late parents property has been handled with nothing short of incompetence and arrogance. As a local person who has significant contacts within the town of Dereham you can be sure that I will be happy to let as many people know of our experience.

Sue and the team where amazing and had the patience of a Saint with us as we are first time buyers and didn't have a clue. Nothing was to much for them. Highly recommend

Cannot give Sue enough credit for how amazing she has been throughout our transaction. Being first time buyers is daunting enough, but I have never felt so at ease and happy with how the whole process was. She was always available to talk if we had any worries or concerns, and just got the job done no matter what, and cares deeply for her clients! I would never go anywhere else for my house moves in the future. She is absolutely fantastic and an absolute credit WGA. Thank you so so much, you truly have been the best :)

Excellent experience. We had a very complicated property to purchase and Sue at WGA was brilliant. Very professional, efficient and kind, with excellent communication. She really went above and beyond. We have now completed and are really enjoying are new home - Thanks so much.

Marion was my chosen solicitor to act on behalf of my Grandfather, selling his home, who sadly needed to go into care. She has been excellent throughout and I would say has gone above and beyond. I shall certainly be using her again in the future.We have now used Marion again in selling our own home, and as last time she provided a first class service.

Our experience with WGA has been brilliant. As first time buyers we were initially intimidated by the process of buying a house, but Sue helped us through each stage of the process with excellent and frequent communication of the highest standards. We couldn't be happier with their service.She and the team there have been nothing short of amazing and we would recommend them to anyone!