Hanwha Vision Europe (HQ)

Free staff parking

These people are environmental vandals. A line of perfectly healthy, perfectly maintained mature plane trees which lined the roadside boundary of their Chertsey office and created a welcome sight in this part of town have just been cut down. A valuable source of oxygen and a pleasant green feature has been unnecessarily removed. Inexcusable.

By far the absolute worst customer service I have ever experienced. I work in Real Estate with hundreds of vendors. I would venture to say they DON'T HAVE CUSTOMER SUPPORT. Your options are call, email or submit support ticket on their website.Call:Have waited on hold for AN HOUR 3 times now only for the system to hang up on me. Complete waste of my time.Email:No response. Its been a month.Website:Support field doesn't even work! I tried Safari, Chrome & Firefox browsers. First, they designed the website so that the button to submit your ticket is off-screen so you have to zoom out on the page (command+minus key on Mac) to see the button. I guarantee 90% of people wouldn't know to do this. EVEN WORSE - IT DOESN'T WORK.Communication failure error code: "Doesn't even provide the actual error code. I don't know if this company is a startup or just has terrible management but this is abhorrent. Embarrassing. The least accessible company I have ever come across."

State of the art HQ and training centre.