Starbucks Coffee Potteries Shopping Centre, Hanley, Stoke-on-Trent ST1 1PS

Starbucks Coffee

735 Reviews
$$$$
  • Friday8.30 am–6.00 pm
  • Saturday8.30 am–6.00 pm
  • Sunday10.00 am–4.30 pm
  • MondayClosed
  • Tuesday9.30 am–5.00 pm
  • Wednesday8.30 am–6.00 pm
  • Thursday8.30 am–6.00 pm
Starbucks Coffee Potteries Shopping Centre, Hanley, Stoke-on-Trent ST1 1PS

About the Business

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Contacts

Hours

  • Friday8.30 am–6.00 pm
  • Saturday8.30 am–6.00 pm
  • Sunday10.00 am–4.30 pm
  • MondayClosed
  • Tuesday9.30 am–5.00 pm
  • Wednesday8.30 am–6.00 pm
  • Thursday8.30 am–6.00 pm

Features

  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Delivery
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • LGBTQ+ friendly
  • Transgender safe space
  • Wheelchair-accessible car park
  • Wheelchair-accessible seating
  • Wi-Fi
  • Dine-in
  • Takeaway
  • Fireplace
  • Coffee
  • Vegetarian options
  • Breakfast
  • Catering
  • Dessert
  • Seating
  • Toilets
  • Family friendly
  • Groups
  • Accepts reservations
  • Good for kids
  • High chairs
  • Kids' menu
  • Lunch
  • Casual
  • Great tea selection
  • Brunch
  • Outdoor seating
  • Small plates
  • Fast service
  • Quick bite
  • Live performances

Recommended Reviews

bader almater
03.03.2024
Starbucks Coffee
Tables dirty, horrible customer service, hot drinks come cold, cold brew is bad and had to change it with iced americano and the iced americano was weak with no flavor with no consistency. Not recommended for someone who is clean and enjoys clean coffee
Potteries Buddha
11.02.2024
Starbucks Coffee
Exceptionally slow service, and not the best atmosphere either to be honest.
Vivian Bennett
02.02.2024
Starbucks Coffee
My friend and I visited for the first time to have a latte. The staff were very pleasant and delivered the latte's to our table, the latte's were delicious.Definitely visit again.
Peter roberts
23.01.2024
Starbucks Coffee
I went in there yesterday, it was dirty and there was rubbish on the floor and dirty tables and it had a funny smell and there was five staff in so no excuse.
Tomi 252
22.01.2024
Starbucks Coffee
Discussed coffee staff don't clean tables not recommended!!!
Marta L.
27.12.2023
Starbucks Coffee
Not a great experience to be honest. Customer service was awful, no greetings at the counter whatsoever, didn't ask me for my loyalty card. Gave me the option to have coffee instead of hot chocolate, but never explained I'm gonna get charged extra for that, ordered a medium- got a medium- but got charged for a large. No willingness from the staff to rectify the problem neither. Drink was not hot enough, half the cup was cold ish milk (especially for the price!!!) . Very busy most of the time. Disappointed.
thaofficialhoney
23.12.2023
Starbucks Coffee
Staff are rude and unapproachable, don’t ask for a name so handing out drinks is easier. On top of that they never get the orders right especially when some people could have serious allergies or intolerances to cert. things. Messy store untrained staff who use slang words such as ‘safe’ when speaking to customers. I work in the Center and all my I even spoke to a supervisor by the name of Lauren and she was nasty as well as the staff behind the till very cliquey and bunched up with rude staff that are inattentive to customer needs they are out here making people’s drinks wrong but then having a attitude when asked to fixed and one time they used cow milk and not using the correct judges people are allergic to these things and it could be a law suit waiting to happen then when addressed to remake the drink the staff cackled don’t want this happening again or a email and letter will be sent with substantial evidence to back up every point up!

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Potteries Shopping Centre, Hanley, Stoke-on-Trent ST1 1PS
Starbucks Coffee