Gemini Accident Repair Centre Newport

Used this garage for an insurance claim, the process was smooth from start to finish with an easy collection and delivery of my vehicle. Even return my vehicle with a full tank of fuel. Highly recommended.

Nobody wants their car to have to go to an 'accident repair centre' mine did, it went to 'Gemini' Newport.I have awarded them 5 Stars, here's why....Having sent them photographs of the damage to my car, and completed the necessary paperwork, I was contacted by administration staff.They simply could not have been more helpfull, professional or courteous.I spoke predominantly with a lady named Karen, she kept me fully updated with regard to the progress of the repair and even arranged for me to speak with the technician who was actually working on my car.A time and date that was convenient to me was arranged for the collection of my vehicle.The driver ( Dave) attended my home address, exactly on time having already contacted me to tell me he was on route.(Again I must make mention of how friendly and professional he was)The courtesy car, which was immaculately presented was exchanged for my own.On the third day I was contacted (by Karen...see above) and informed that my vehicle would be returned at a time convenient to myself the following day.Upon delivery ( by Dave .... see above) I found the work carried out to be first class, garenteed and additionally, the car had been washed and valeted.As I have said ...... nobody wants their car to go to a accident repair centre" but I have no hesitation in recommending them!"

Absolutely outstanding service. Great communication from start to finish and the ladies in the office could not have been more helpful. Brilliant job on my car which was returned early and fully valeted. Will definitely use again and can’t recommend enough.

Friendly, helpful office staff. Unfortunately my car could not be fixed, we are gutted to scrap our family car.

My car went in on my insurance and they've done a nice job. Wasn't in too long either. Car came back much cleaner than it went in which was really nice. Thank you

Great work done on my car. Definitely highly recommended

Car went here after accident absolutely fab service car came back looking like it had make over shining inside and out thanks guys your a credit to the company l was delighted no more eating in the car for at least a week haha xx

Great service from the team there, body work repair spot on and they even cleaned my car which I wasn’t expecting !