AM Norris Ltd

WARNING - Claim no responsibility for mistakes!Came for a simple shower door replacement, left after dropping the shower door and damaging two tiles, and denting the bathtub on the way down.After contacting them, they claimed no damage had occurred, yes that's right, the damage magically appeared after they left and they won't accept it ever happened.But wait there's photos? Still no accountability. Be warnedThe job itself was completed - but the lying about the damage and trying to cover it up has caused this to need to go public so other's aren't also scammed by this.

Norris provided all plumbing and heating in my new property 3 years ago. I have had so many issues with the heating system, water heater and toilets I gave up asking for them to visit because the wait time was always months. I recently tried again when my water heater started to leak and again can't get anyone to look at it despite it being their work which frankly is abysmal. The pressure cylinder I have been told has been fitted flush to the ceiling so the service provider can't access to fix. This has been signed off by building regs which is shocking. Do not use this company as cowboys who want to charge call out fees and travelling fees for a service that makes you wait months!

These chaps don't take ownership of problems associated with the products and workmanship of the houses they fit. Obviously you don't have a choice who the builders contracted to, but if AM Norris fitted I highly recommend getting in your own independent plumber to check boiler and plumbing installation fully before you complete the purchase.

So I have a new build, they used push fit connectors on the waste pipe from our shower, the pipe was unsupported! So over time the expansion and contraction of the pipe it eventually disconnected itself within the ceiling cavity! The waste water went into my ceiling down the walls and flooded the hallway below & some of it followed the wires & came out of the mains switchbox!I now need a complete renovation of doorframes, re-plastering of walls and ceiling and new flooring because of the damage this has caused to our house.In order to fix the issue, we have had to cut holes into the walls & ceilings to find where the pipes fell apart in order to make a repair. Causing yet more damage to the house.If your going to use cheap push fit connectors and not use solvent welds you need to support the pipes at the very least, so they can't come apart inside the walls.!!! BIG FAIL !!! Not happy wrecked my new house because of poor sloppy workmanship & negligence its now going to cost a small fortune to repair & re-decorate.Don't buy a new build if these monkeys have done the plumbing!

New build house - had nothing but problems with our heating, boiler & water tank.Pretty annoyed to be having problems from the first winter and to be paying to rectify them..Thermostat installed and taken back out.. radiators stuck on that can't be adjusted except with pliers... forever losing pressure, Ideal boiler with a different fault every time you look - one of which states a problem with installation... Funny that!Already had another plumber out to try and fix it.Useless installation company with mostly awful reviews, so no idea why builders continue to use these ppl.. cheap I guess (the homeowner will foot the bill for their shoddy workmanship instead).Avoid.

Poor after care, they may do new builds but they don't care after they have left. Barratts/David Wilson you could do so much better without them

I had an emergency call out as my hot water wasn't working, the response time was quick & the staff were helpful between me calling & the plumber coming out. Had a plumber called Gary & couldn't fault him, he was very polite, friendly & courteous, taking his shoes off every time he entered the property, interacted with my very unhappy 6 month old boy and left everything clean & tidy. A credit to your business, and will definately use your company for other plumbing needs in the future!

Called for them to repair plumbing problems in June, it is now middle of December, still not been fixed. This is a new build property and we were told on signing that faults should be sorted in 2 to 4 weeks.

As A N Norris fitted the central heating system on behalf of David Wilson Homes in our new home, I thought I would give them the opportunity to service it at 12 months old, 3 weeks on after leaving them a message I am still waiting for someone called Jason to call me back.But don't worry A N Norris I have had it serviced by a local company who will get my business going forward, obviously this was to small a job for you.