National Rescue Group

A young lad came out to help me, it was a tricky situation where I reversed in the dark and a bollard got trapped between my front wheel and bonnet. I could not steer out of it, he lifted the van with a pump and pulled it with his truck. I watched in amazement at the level of skill this young man had, nobody else had a clue how to remove my van from this awkward situation and the RAC said that it could require special equipment costing thousands.. He literally saved me thousands of pounds!! Highly recommended!

If your car broke in the desert and the only remedy is National Rescue Group, don't use them, it will cause you fewer problems in the end. My insurer used them to tow my broken car. They managed to damage it while they stored it overnight in Chessington making a dent of the size of a Moon crater. And then they lied to the insurer denying their own 'before' and 'after' documents signed by their own employee! My lawyer is currently dealing with this, but it is extremely disappointing to see such a lack of ethics in the business.

Arrived in response to my Start Rescue call, but couldn't solve clutch problem so towed my car to Chessington repair workshop. After difficulty sourcing the required part (which had to be sourced from Belgium), excellent mechanic Rob easily fixed the problem. Communication brilliant and charge for the repair extremely reasonable. Highly recommended.

Fortunate enough to be collected late afternoon 23rd December, via Green Flag.The pick up driver Iiu was excellent. He contacted Rob at Chessington as my regular garage was closed, who said to bring it in.Thought the alternator had packed in.Great news! Car collected Christmas Eve, with a new fan belt. Great honesty, great service. Will be having my Polo serviced there in future. Give them a try.

After some rubbish luck with a broken down Mazda we were rescued by John from. National Rescue. John was amazing helping get us and our car home, with young kids in a breakdown situation you couldn't hope for a better service than this... Thanks John, and the rest of the team at National Rescue!

Excellent service at a reasonable price. Open on Sunday too. My car broke (tensioner & belt) in Epsom area. RAC gentleman suggested this as one of the nearby garages he can tow my car to. Left with them on a Sunday afternoon and got my car sorted on Monday, payment via phone and collecting key later (till 10 pm). 20-25 min walk from Tolworth train station, handy as one can use public transport to reach there. Certainly recommended.

I required our car to be towed from an independent garage to a Ford garage for a warranty repair. The staff in the office and the tow driver were polite and professional. The tow truck arrived when planned and dropped off our car at the Ford garage without any hassle. The price was reasonable and I would definitely recommend.

I broke down earlier this week, the Master Cylinder had failed resulting in my Clutch to stop working so I couldn't engage the gears. Luke (R10) who arrived in the Recovery Truck diagnosed the problem quickly. Given that my own garage couldn't fit me for two weeks rang his colleague Rob who agreed to investigate and repair my car over the following two days.Luke took my car on his Recovery Truck to National Rescue Repair at Chessington the same evening. Rob examined my car the following morning and fitted a new clutch master cylinder within 48 hours.I have to say excellent and very professional service from both Luke and Rob. The Guys were both personable, helpful, provided really good customer service and are a credit to your organisation.

I was taking the family out to dinner earlier today for my wife’s birthday. We used my dads 5 series, which chose today to breakdown on the A3. I get recovery via my bank account. I called the emergency number, via Green Flag, who put the call in to National Rescue to collect us. The driver, Elliot, arrived quicker than expected. He was a real gentleman, putting safety first and patient getting the car onto his truck and waiting for me to transfer some property from the car. He took us home- nice , courteous and safe drive back as well. 5 stars to Elliot and National Rescue. Use with confidence.

My insurers use National Rescue and Ive needed battery charging a few times. The guys are always polite, friendly, helpful and professional.When I needed a new battery, the gentleman went out of his way to make sure I got the best deal. He was quick and efficient. I've since used them for service and MOT. They're one of a few places I don't feel ripped off by!