Howdens - Benton

Excellent service and value for money very helpful staff

The service was better than I expected especially with covid 19 restriction in place. The designer was great and went out of his way to give us the kitchen we wanted looking at all options for price.

Great company, brilliant staff. James in Benton was most helpful and knowledgeable. Shout out to Stephanie in the Tyne Tunnel branch who was also a great help with advice. 5* service.

Me and my husband called in on Friday to make a few changes to our kitchen design And the lovely Adam took care of us, he was soo friendly and professional and we couldn't have asked for a nicer person to help us. We both left and said 'now that is customer service thankyou Adam :)

Safe and friendly staff egger to help strictly adhering to the gov guidance great selection of kitchens and timber products as well as many other products including tools and accessories I can highly recommend this company as I myself have purchased many kitchens and products over the years.

Excellent service. Went out of way to help us choose flooring. Lovely showroom

Get a good designer and you'll be ok, check everything twice, it's your money. Our kitchen not fully as we wanted, a poor designer who did not appreciate the ramifications of her recommendations.

We installed a Howdens kitchen, supplied from their Benton branch, six years ago. The quality was as we would have hoped and the price was competitive. Everything went well..Until just recently when the mechanism in the magic corner cupboard developed a fault. We rang Howdens for advice and were put in the care of Tom. Tom immediately took interest and expressed concern the product had failed. He asked for photographs and eventually he offered us a new magic cupboard, free of charge. Six years after purchase! Throughout the process Tom stayed in close contact with us. The new cupboard duly arrived. Sadly, the original baskets no longer fitted- the upgraded mechanism. No problem, Tom ordered more. We've bought products from a range of companies for more than fifty-five years, but never have we experienced such after-sales service and customer care. Anywhere! Indeed, I can't imagine it exists anywhere else. Amazing! Thank you Tom. Thank you Howdens at Benton.

Great staff and customer service which is above and beyond. The manager at this branch listens to what you need and delivered with great efficiency. Many thanks. G