Orchards Estates

Thank you to Alex, Tom and team who sold our house within record time! Great communication, and attention to detail. I wouldn’t hesitate to recommend. Thank you

I have been working with Orchards Estates for the last 2 years, and they are nothing short of exemplary. Their professionalism and positive can-do attitude is never in short supply. Alex, in particular, has been an absolute pleasure to work with; she is always so lovely and friendly every time we call. I feel very lucky to work with such a lovely group of agents.

Following a successful purchase of a Property from the Orchards team I am now considering renting. I wouldn't hesitate using Orchards. The team are brilliant, efficient, friendly and professional.

Thanks for helping us on our house search. Charlie showed us around two houses in Stoke-sub-Hamdon and was very personable and professional and provided knowledgeable answers to our (many) questions. We felt confident that we had an understanding of the properties and area based on his answers and wouldn’t hesitate to recommend.

Orchard Estates couldn’t be more helpful. Everyone we’ve ever spoken to there has been kind and always helps if needed. Really can’t fault them at all, they’re fabulous!

An excellent service provided by Alex and all of the team who achieved a quick and fantastic result in selling our property. Would not hesitate to use them again and can thoroughly recommend them.

We’ve been so grateful to the team at Orchard who’ve helped us with the sale of our family home and the purchase of our fantastic new house. They got us a surprisingly good sale price which gave us a much better deposit. We really cannot thank them enough and would highly recommend them to anyone who’s buying or selling. Richard

As first time buyers the fun and excitement of buying a first house was made a disappointing time due to Orchard Estates.We first viewed a property in Ilchester and were told it would be a quick turn around due to being no chain.... we were falsely told this.When viewing again for the second time we were abruptly asked there and then what offer we were going to make and felt although we were being really forced to hurry up and get our offer in.After having the offer accepted and picking our solicitors we were told not to go with the solicitors we had chosen as they were slow. We were happy with the choice we had made and used them again in the sale following this one. Alex at Orchards told us that we should use their solicitor as if we picked the solicitor we wanted to use she would not be chasing them as they are slow and that was 'on us' (No doubt threatening self-interest for commission).After waiting in limbo with our mortgage offer slowing reaching the expiry date, waiting for their tenants to move out of the property we decided to withdraw from the sale. I must add I go better information going directly to the tenant in situ who was lovely throughout trying to keep me updated even though this was not her job (From the start it seemed they were very much pro tenants staying in the property and not actually interested in the sale at all - I have come to this conclusion due to the fact they didn't give the tenants the notice until after they had paid their rent despite us giving the estate agents all the information they needed to do this prior, leading to the tenants having 3 full months).To which we never received another email or communication from them just an email attachment of termination of sale with no text in the email.We had no communication with them after this, bar today when we received a random phone call from Alex at Orchards who asked us if we wanted to go through with the sale due to the tenants leaving the property shortly. To which I replied we had found another beautiful first home which we managed to complete and move in under two months after viewing it, with a very professional estate agents. Alex, mentioned the review I had left on google and asked why we had left a poor review, to which I replied we were not happy with the service we were provided and unfortunately there would be no working relationship going forward with Orchard Estate Agents. She very rudely replied 'the feeling is mutual' and hung up the phone. Again reiterating the service provided was not up to what we thought we should expect as first time buyers, with the prospect to use them in the future.Following our phone call today, I am amending my review from 2/5 stars to 1/5 stars.Use Orchards if you want to be treated as stupid as a first time buyer.

Orchards acted for me in the sale of my property in Crewkerne. Their whole service from beginning to end was flawless. Their photos and video tour made the property stand out from the crowd. They always returned my calls and emails promptly and assisted my solicitor in actively progressing the sale. I would highly recommend to use them if you want your sale to go through!

Alex came highly recommended by my son as she sold his house a few years ago. When we were trying to value/sell my late Mum's house, Alex was friendly, professional and provided a comprehensive summary of the current market, property, location and a fair realistic price to sell at.