EE

The young guy that served me, really did not want to know. I have 4 contracts with EE and have done for several years, but when I wanted a mobile wifi router he was unable to help, instead I have purchased the EE mobile wifi router from Currys just up the road, where the lady was genuinely interested, he honestly couldn't push me out the door fast enough.

Really awesome staff :) live demos available or demostrations from the team. They don't pumble you with tech talk or sales speech. Wait time can be long but it's just because the store is popular. Worth the wait 100 percent :)

George served me today. He was helpful, patient and polite. Completed my transactions while bring friendly and smiling. Very nice young man.

Always helpful in this Weymouth store. Still trying to get this awful Samsung phone repaired - never, ever again will I buy anything Samsung!

Two stars because Fred and Jasmine have been helpful.Isaac should consider a different line of work, as he is both unknowledgeable and dismissive, along with being untruthful and misleading to my spouse who set up our contracts. We really regret getting EE. Once our contract ends, we'll find a different provider. Isaac could have easily helped me determine the issue with my phone, saving me time and a huge amount of hassle figuring it out on my own, but simply defaulted to check your account, pointed to me the wrong thing in my account to boot, and didn't really seem to care when I asked further questions.What's the point of walking into a shop if the customer service rep doesn't want to assist customers with problems? If you sell a product, back it up with actual service. Don't make your customers spend hours trying to work out why things don't appear to be working, please.

Couldn't realistically have asked for more from the staff member, Tom, sorted out my recontract, and answered all my questions about home wifi and TV matters. Going back at the end of the month to do the same with my broadband and TV.

Well I had a problem with EE customer service . Got billed for a phone I couldnt use after I sent the phone back and cancelled the contract they still billed me for it . So cut a very long story short the guys in the EE shop gave me some advise on how to go about it and today I have had a email stating it is all resolved debt collectors will be canceled. Couldn't of done it without the guys in the storeThanks guys

Very helpful,professional and friendly service from Jasmine

Just popped in to see if they could help with a power problem for my Google Pixel. Very helpful, there was no charge, and provided some good advice.