Vertu SEAT Service Centre

Took my car in to have a noise investigated.The staff were very friendly, but whilst I was waiting I wandered around the new and used cars to see if anything took my fancy and surprisingly no one asked if they could help me. I'd visited a few days earlier and the same thing had happened. Possibly a missed sale?The service staff were excellent, very helpful and thorough. The complimentary full safety check raised some issues that needed attention, as I expected, as it's an older car and you never get away from these places without them finding something to fix. I will be returning for repairs though, and they did find the source of the noise.There's a practical seating area to sit and wait, and maybe work on your laptop or read, and also fresh complimentary coffee. There should have been an optional complimentary car wash but unfortunately the jet wash was out of action.The Service Advisor was very friendly, polite and helpful. It did feel somewhat like he was 'selling' the repairs, but I suppose that's part of his job. I was there for around four hours but was only charged a very reasonable price for the physical work that was done on the suspension. Afterwards I was sent a useful video of the safety inspection highlighting the issues they found but the technician on the video spoke a little to fast so I had to view it several times.In summary it was a good experience and I would recommend.

Booked my car in for service last week, brilliant service from start to finish. Highly recommend.

Website states it's open but it only open for key workers.