Manchester Cars

SO UNRELIABLE!!! I used it back in June and the taxi arrived late on a night journey. On a recent occasion, the advisor on the phone was so rude and aggressive. I'd give them minus 5 stars if I could! They sometimes just hang up the phone when you call.

Had taxi from Rozafa restaurant last night to premier inn lower Mosley street. Meter said £670 when we got in. I questioned it and after second time of asking he said we were in central Manchester. We told him it cost £3.50 coming from chorlton street station earlier. He said it'd be £7. Then tried to drop us off at the back of the hotel. My partner is recovering from cancer and has breathing problems. He then dropped us off in the side street next to hotel. He said he worked for Manchester cars. Overpriced and unpleasant driver.

I booked a taxi 3 hours in advance and it arrived 20 mins late and in the wrong place, meaning I had to very inconveniently walk to the taxi, costing me more time - I understand traffic can be a big part of it, however if it is known that the traffic is bad, why not send a taxi that is closer? Or send it earlier? My journey was to the train station and because of the companies inability to provide a simple service, I missed my very expensive train, fortunately the people at the station were very helpful and put me on the next train with no added cost. However, when I rang Manchester Cars Office I was greeted by a woman who had no interest in listening to my complaint, wouldn't let me speak or even finish my complaint, and spoke over me the whole time, she was both rude and unhelpful. I will NOT be using this service again, and after looking at some of the other reviews I feel I'm not the only one.

Not for the first time the taxi arrived at the wrong address as my pick up point. He kept the meter running even though I had been standing round waiting for him. The fare was £5.50 for 5 mins down the road to the station. I only had £5.40 in change (which he should have accepted given that it was only higher because he’d been waiting at the wrong address) so I gave him a £10 note. He then short-changed me, claiming not to have any more cash on him. Very poor.

Shocking customer service - taxi was never sent and they stopped answering my calls or putting the phone down on me. I’d rather you tell me the taxi wasn’t coming so I could ring another. Do not use this company

Had two taxis today and one took us to the wrong place and 3cars today all had lights on dash board

I gave this a one because I couldn't give it any lower. Not only did the steward allocate a cab to people behind us in the line, but then gave us a driver who demanded £30 upfront. We only had £15 cash and I assured him I'd pay the balance at the end but I would like him to check the fare because it seemed very steep. £30 for less that 10m is extortionate. I paid it, because I'm was never going to not do so, but it is absolutely disgraceful to charge that amount for that kind of journey. Get an uber and don't use these robbing swines.

Horrible Service. Told them need to leave 8am sharp and cant be late to appointment. Booked in advance. Called again in the morning an hour early to remind that 8am sharp . Guess what?! They said driver running late because in mornings its always late. JokersAnother taxi came in 3 minutes of my call and picked me up instead.This is very bad taxi.Stay away or you will also be adding similar reviews.

I booked a DSA subsidised taxi with Manchester Cars on Sunday for Tuesday at 12:30. I waited until 12:40 then called to ask where it was and they said they’d tell the driver to hurry up. I called again later on and got hung up on. At 1pm they still hasn’t showed up so I called again and they then said they were still waiting for driver to become available. So I cancelled and got the bus instead. But I’ve missed my very important appointment as a result! They could’ve given me notice that they were short staffed, or even told me when I called at 12:40 but no, they made me wait and wait to the point where I missed my appointment. DO NOT USE THIS COMPANY! AND DSA ASSESSORS PLEASE DO NOT PUT THIS COMPANY ON DISABLED STUDENTS SUPPORT PLANS!

1st journey good althou taxi guy stressed 2nd journey cancelled for no good reason