Santander

I wanted to open an account with Santander but I had to wait a week without any answer.. when I went to the branch in stockport, the agent mentioned that she scanned my documents but suddenly after few days I received a mail asking me to upload my documents and since then I’ve been uploading my documents everyday (because I’m receiving the same mail everyday) I didn’t receive any mail saying if my documents are accepted or they need more information.. I had to go to the branch and explain my problem twice..They wasted my time waiting for an answer however I succeeded to open an account the same day in another bank where the agent was very nice and helpful. If I had the ability to put — 5 stars I wouldn’t hesitate.. Une banque des incompétents.

I had to wait till someone came. I had a question but I could not get to someone to give them my problem and so I left and decided to try again.

I am always pleased to go to Santander as the staff are lovely and so helpful. I changed my phone and was having trouble getting my mobile banking set up. I was advised to go too a branch so I went to the Stockport one. I did my banking and then a male ( possibly the manager) took me aside and sorted it out in no time at all.

Excellent service hence the 5 stars.Sadly despite the website saying Open, the branch is currently Closed.No apparent indication on the door as to when the Stockport branches status will change.[edit] Obviously the branch is now open for business again.

Santandar need to wake up since they shut down all local branches the surge in demand at the main branches is un believable ..with that said . put the staff at the tills don't pretend nothing wrong .and leave long queue s ..if u unable to solve I got half hour ..spare will sort out u melons

Always a smile,nothing to much trouble.I have banked with them since 1987. All my banking goes through them wouldn't change a thing. The bank is comfortable, spotless, well laid out. Can be busy most times but you have to be patient as some customers are doing multiple banking so wait dont be abusive.

I have a brain injury and a lovely young man called Daniel helped me out on eBay. Very good service thank you

A clean large shop with friendly helpful staff. Ideal to bank with.

Really cheerful staff, the lady that helped me sat me in her office and explained what was going to happen moving forward, not in the least condescending which is what I experience most times when I’m attempting to do things like this, no, she was lovely and happy to help.I really did get the impression that she loves her job and loves to help others. Five stars all the way,