Roots A

Mr Roots responded to my left message on same day and come the following day . He repaired an old washer/dryer which I am sure most others would have said 'buy a new one'. Very polite and efficient.Will definitely use again.

Our washing machine wasn't heating up the water. correctly. Initially we called Bosch, who would have charged £100 for a single visit. However, after they cancelled on us on the day of the appointment and could only offer a revised appointment nearly two weeks later, we tried a local provider. Andy was able to come out to us within 2 days, at which point he discovered the problem and ordered the replacement water heater. As soon as it arrived he came back and fitted it to our washing machine for a total cost of £88, which is about half the price Bosch would have charged. Our washing machine now works perfectly and I would highly recommend their services.

Phoned Andrew as is local rather than waiting for Bosch to turn up in 10 days time with a £100 call out fee. Washing machine wasn't draining water out after wash. He promptly turned up the next day and cleared the blockage and said I didn't require a new drain pump. Recommended, trusted and honest.