A T Cars Ltd

AT Cars advertised a Fiat for £900 on the AA website. We decided to make an offer of £700 and they practically bit-off my hand. The Fiat advertised with 12 months MOT and 12 months breakdown cover. We paid £100 deposit and waited and waited and waited. AT Cars stated there was queue at the MOT garage and one week later the vehicle, which according to AT Cars, had no advisories as delivered. They insisted on bringing the car at night time. In an instant this vehicle was seen as scrap, it was leaking fuel and dirty. David got very aggressive when we asked for the log-book and the 12 months breakdown cover. He left and then came back making an excuse of having left something in the car. We did state we were going to ask ATS of Nottingham to look at the car and this is when they demanded that we give the Fiat back to them. Angelo phoned me up and was very aggressive, making all manner of threats. David even insisted that we pay for a taxi for him to go home! We were getting worried about the road worthiness of the vehicle and we are positive the MOT has been rubber-stamped because there are severe welding issues with the car which both Angelo and David tried to play down. So we got legal advice and we have 6 months warranty under the consumer act and because we had not previously viewed the car we were entitled to return it. In the meantime, we had already filled out the tiny green slip (it is all we had because AT Cars would not let us on the V5 log book). So we asked AT Cars to collect the vehicle that very evening and they refused, so the following day was agreed at 2pm. The agreement was that we would receive the entire £700 as a refund paid by bank transfer (in the same way we paid AT cars the previous day). David came to collect the car and demanded the keys and paperwork and we said that was fine and it would be done once our £700 was refunded. We gave them the account details and then we waited and waited and waited. David began to abuse us on our own door step so we had to call the police. This was another ploy on their part to avoid paying the refund. The day before Angelo made all manner of threats to avoid paying the refund. Because of the threats we had to call the police because David refused to leave the property. It took circa 3 hours before AT Cars paid the refund, after which we handed over the keys and all the paperwork. We thought that was an end to it and would never recommend anyone to purchase a vehicle from this Company. Both David and Angelo are highly ill-educated, aggressive, they can barely read or write in English, but they do run their mouth A LOT! Then we got more messages asking for the green slip even though we had already confirmed that this was posted to DVLA. AT Cars then called the police, who do not involve themselves in civil matter and told AT cars this, however, they (AT cars) made up all manner of lies, so we had a chat with the police and they confirmed AT Cars are annoyed because they had to repay the £700. The matter was closed. However, the following day AT cars sent another message about the green slip (this is the manner of the low level of mentality), we again reminded them of the previous day, but that didn't stop them from issuing more threats against us. We had to remind them that the police will bring charges against them for wasting their time. We were utterly fed-up with their aggressive attitude, simply mindedness, total lack of any professionalism or manners. It turns out that A T cars had driven the Fiat from Skegness on trade plates, not registered the car in their Company's name, so, to date, still registered in the name of the little old lady they ripped-off in Skegness. This is the reason they didn't give us the V5 log book. The car is unfit for the road and should not be sold on unless all the welding repairs and done by a reputable company and guaranteed. Or better still the car should be scrapped, it is beyond economic repair.

Recently bought a Smart from AT Cars. Nice people to deal with. They wouldn't let the car go without a years MOT so I had to go back by train to pick it up but they picked me up from the station promptly. In my many years of buying secondhand cars from dealers I am impressed. As for the negative reviews here I do not recognise ANY of them to be in any way similar to my experience at AT Cars. I would recommend them to anyone looking for a quality used car who wants to deal with straight, pleasant people.

I bought my first car from AT Cars way back in the late 80's and have continued to do so ever since. Friends and family have also purchased vehicles from them and we have never had anything but excellent service. Latest purchase is a stunning Porsche 911 and I am very grateful to Angelo and his team for all the vehicles I've had over the years! Thanks Angelo!

Fabulous customer service! Alex was great. Excellent knowledge of the car we wanted including technical spec and previous history.When it came to buying the car he was honest and upfront about everything included in the sale.At no point did I ever feel like I was being ripped off.I would not hesitate to recommend AT Cars to anyone that wanted to buy a car.Alex is definitely a credit to the business! Thanks for making the whole process so easy. He also called to check that we were happy with everything a week after we bought the car which I thought was great.

Absolutely professional and friendly service from start to finish. Angelo could not have been any more helpful and the whole buying a car process was easy and quick. Thank you Angelo for enabling me to pick up my Fiat 500 so quickly! I love it!

Evidently aren't checking cars/servicing them properly before selling them on. Broke down 5 weeks after buying and got a full service when it was in the garage being repaired, was advised that 3 different things were due to be replaced since the last service which cost £350. I haven't got a problem with them selling cars that are due some replacement parts but they should be making you aware of this when you buy the car so you can decide whether or not it is a fair price. I would imagine this is neglect rather than actively selling bad cars but still not worth the risk to buy from them. When I rang up initially to say I had broken down and was wondering if I could get it covered on the warranty I got told I had to bring the car to the garage myself (even though it was undriveable) and they couldn't look at it for a week, so not the best customer service experience after buying, took it to get fixed elsewhere to be safe.

I recently bought a Saab estate from AT Cars and cannot fault the service so far. Very pleasant and helpful people to deal with, and they have restored my faith in used car dealerships. The car developed an unforeseen fault but this was rectified as quickly as possible - actually within 24 hrs. Very fair part exchange deal, and they stand by what they sell, with excellent after sales service. I would certainly recommend this dealership, and will buy from them again in the future. Many thanks AT Cars!

El Jay A warranty where the mechanic refuses to fix major mechanical faults."Kelly Warrington1 review4 months agoEvidently aren't checking cars/servicing them properly before selling them on. Broke down 5 weeks after buying and got a full service when it was in the garage being repaired

Angelo was recommended to me by a friend , I was looking for a Grancabrio Maserati left hand drive, spoke to Angelo and within 10 days he called me back with car , offered to drive car to London with no obligation. The car was exactly as described . We closed the deal and Angelo also took me for lunch in Mayfair at he’s friend restaurant, I deal with very top people every day and I put Angelo right at the top, he’s a very cool guy with lots of interesting connections and you get exactly what’s on the label , very smart business man . I will definitely recommend Angelo to all my friend .And will be definitely in touch in the new year for my next toy

We needed to replace our people carrier and decided to look at a Renault Espace from AT Cars. This was the first time we have bought a car from a dealership and Angelo was very helpful and straight forward about the vehicle. There were a few minor issues which Angelo made sure were sorted out before we collected it. He even called us a couple of times the following week to make sure every thing was OK and to remind us to get in touch if there were any problems. We've already driven it for a thousand miles and so far so good. Thanks Angelo