Teesside Aquatics

Absolutlry joke of a pet store, Spent alot of money in here and fish die less then 24 hours / nothing wrong with my water and was tested by 2 other stores so phones to sort it out to be fobbed off on the phone that i cannot have refund or replacements even though i had evidence and the dead fish. they tried to say i didnt know how to look after fish, Good job i have passed my qualifcations. Joke of a store this and never returned since. (they must be desperate for cash if they cant repalce them) all they do is winge about cant pay for electric. Cant be doing much business to start with. Looking at the good feedback few years ago to now. Well just speaks volumes really dont it

Nice shop with staff on hand to help out with any questions or queries u may have

Got some fish from here and got over charged £8, realised when I got home and checked receipt. Reason why I'm doing this review is because I went back yesterday got a lot of fish and they tried to charge me £8 extra again until I questioned them, we had already calculated what the cost would be before going to the counter! Is this £8 a store entry fee. Also horrible woman who doesn't have any customer service skills. Will never enter this shop again !

1st time going in here. It's brilliant. Great range of items and a good range of fish too. I thought the prices were good compared to other aquatics/pet shops. Will definitely be going back.

Good range of pets on offer. But shop could do with a good clean and aquatic bit needs the bugs sorting out. Put me off getting stuff from shop. Shame but would try again in the future.

I've always found the staff very helpful and knowledgeable.

Could not ask for a better place to go very helpful and supportive staff no every thing you need to know definitely recommend

Average aquatics store on the outskirts of Stockton-On-Tees. Range of both fish and canine products stocked here. The fish room contains the fish you would expect to see, but nothing stand out. Price wise, about average. The fish are in good health. Both temperate and tropical fish stocked. Not busy on my visit.

I have shopped here for fish on a few occasions now and although the range of fish is good and I’m sure the staff are very knowledgeable unfortunately it comes at a price! The lady who works here is extremely rude and has a very poor attitude towards customers. On the first occasion I was met with this I accepted it because, yes, I am a novice and perhaps had made a few mistakes in my set up but when this rudeness becomes a common theme I can think of better places to spend my money where I don’t have to be insulted at the same time.The chap seems quite pleasant and it’s a real shame that his business partner is letting him down. I thought twice before spending my money today and simply told her to put the fish back before walking out, I won’t be going back.

Great shop, very helpful staff and great stock or fish and supplies