Dunelm

A range of household itemsBeddingFurnitureCurtainsThey also doo made to order curtains, the colour and styles are very unique and good in price, very affordable, there is a coffeeshop inside which you can sit and order simple items, the baby changing room is towards the end of the store at the left and it was very clean with a comfy table. Each shelf has a few of the items on it and you can order more either in the store with the help if the staff or do online at your convenience. The staff are very helpful and welcoming. The only thing is about check out, unlike Costco or IKEA that they bring scanner to you and large items, you have to put everything on the desk for them to be scanned. Its not helpful with long or bulky items. So I take 1 star out for this for management.

You can find a wide range of decoration stuffs you need for decorating a dreamy house.

I have been to three different Dunelm stores in the past 2 days and I must say the Coventry one is by far the best one and I have travelled on purpose to go there. Space is well organised and there are many discounts and offers. One of the people there was so nice that made us order a missing curtain online, pay through their iPad and collect from the store in Rugby ( the closest to us). 5 stars well deserved.

I enjoyed visiting and shopping. There are thousands of products inside. You can find almost everything you are looking for about the house. Bathroom products, kitchen products, garden accessories, such as carpets and chandeliers. It's due inside. The cafe has drinks and snacks. Available in customer restroom. Some products have discounts. You should set aside at least 1 hour for this store. I really liked the towel aisle. There are towels in almost every color. Hobby products and practice tools are also available. I made my payment without waiting at the cashier. It was a quiet store.

I was bullied in this particular store when I went to buy rug with my wife, a store attendant was told to change the item that was just bought same day but he rudely returned the money via card, we went to pick up another items and before stepping in to change the attendant had sneaked out of the counter and the supervisor came rudely and snatched the item from us and told others not to attend to us, she humiliated me and my wife and we where not sold to and she was being so racial and bullying. This is the worst experience I have ever gotten all my life.

Good range of things to make your place a little more homely, you can be chav if you can carry it off or classy whatever floats your boat. Cafe is good pause for a moment""

Good products, just never agree to take an e-mailed receipt. If you think they will retain an electronic record, you're wrong. Always retain the old-fashioned printed version, easier for returns.

We visited on a Saturday afternoon and there was a member of staff greeting at the entrance with hand sanitizer for us.The whole store was well stocked with plenty of things to choose from and yes it's early October and the Christmas stuff is out.The staff were helpful and polite there were a lot of people shopping and the que at the tills was long but moving swiftly so a good experience from start to finish.

The staff were really helpful and went above and beyond considering I was told my order would be ready in 3hrs. 5hrs later and no notification so I went there and the staff explained that one of the items on my 10 item order was out of stock (someone should of advised the website). But they offered me a free upgrade alternative and had me out of the store within 5mins

I went in to buy myself some supplies for uni, ended up finding a lovely potted plant decoration for supposedly £7 which was such good value. I proceeded to the check out only to find it was £22. They double checked the price for me, which I did appreciate, but when I went to go check it myself I was met with an extremely rude worker who gaslit me when I explained how I had gotten confused over the price, and had no compassion or sympathy for me when I expressed how misleading the price was (as it had been hung on the wrong peg). As I was leaving the store, having not bought the item, I heard her mock me from behind which was extremely rude. Dunelm have great products but absolutely awful customer service, please train your staff to be nicer!!