Bingham Post Office

Wow Is what I said to myself after leaving the post office today. 2 out of 3 of the women look and act miserable but the blonde haired one is an exception, rude is an understatement. Why work in a customer orientated job when she clearly can’t communicate in a nice way. Actually I don’t think she understands the word communication. She needs to work in a basement somewhere with no one else but her self importance!

I echo what most reviewers have written, it is a painful experience usuing this post office and everyone knows who the bad tempered unhelpful employee is. I ended up walking out without completeing my transaction because of her terrible attitude.

Royal mail have become a rip-off in the last few year’s! Cost of stamps have risen dramatically whilst the service has diminished considerably. For instance it’s cheaper to send an A5 bubble wrap envelope weighing less than 100grams costing a huge Royal Mail £3.60 cost via other providers saving around £1 in the process. Whilst loosing over £1,000,000 a day you would think they would start to be competitive. They will go bust in the coming year’s! Should never have been privatised. Walked out of local Bingham post office and saved myself time and effort by going online!

I avoid going to this post office if I can. I have never received such disgusting customer service in my 40 years on this Earth. Echoing the other reviews there is one member of staff who is unbelievably rude and unpleasant who makes the whole experience awful, she treats you like a complete inconvenience. She clearly hates life and perhaps should not be in a customer facing role where she ruins everyone’s day.

I avoid this post office unless absolutely necessary because it’s possibly one of the worst I’ve ever used. More often than not there is a queue out of the door and halfway down the street due to the poor layout of the office and the slow pace of service. Not only is the service slow but all but one of the staff members are dreadfully rude, unfriendly, unapproachable and unhelpful.If the owner just altered the layout slightly and trained the staff so they actually had some basic customer service skills then this post office would be fine, it really isn’t difficult to be welcoming and polite.

I had to wait for 20 minutes to post a letter. There are two counters, but only one person serving .... and 6 people in the queue. On top of that the Post Office seems incredibly bureaucratic, adding to time wasted in waiting. Why is the Bingham PO so bad?

This is a very busy Post Office and the staff are constantly working under extreme pressure. For some people to specifically pick out people for criticism is vile and bullying. Must be great to be perfect.

There is usually a huge queue. There is one member of staff who is rude - never uses any manners and you feel like you're a complete inconvenience. It's funny because if you mention this to others in Bingham who use the post office, they know exactly which staff member you're describing as they think the same thing! I try to avoid going to her till but it can't always be avoided if she's the only one serving. She doesn't speak nicely to her colleagues either and this is in front of customers.

Whoever coined the phrase 'Blondes have more fun' clearly never visited Bingham Post office. I had the misfortune to be 'served' by the blonde haired assistant. She brings a whole new dimension to poor customer service. She clearly didn't wish to deal with my amazon return. Well, tough. That is something the Post Office offers, regardless of her view. The amount of huffing and muttering under her breath was staggering. Her poor attitude and lack of customer service means that her retirement can't come a moment too soon!