The Whisky Shop

The Absolute worst shop assistant I have encountered in my life!!! Total racxxt. If I could give 0 star I would.I went into the shop today looking for a Japanese whiskey I bought here before. The assistant, Mr Mike Knight, was standing at the other end of the shop. I saw two bottles of Japanese whiskeys on the top shelves. They are placed quite tall so I asked him: I bought two whiskeys from here before one is about 60 pounds and one is about 100 pounds. We prefer the 60 pounds one. I don't know which one of these is the one I bought. I don't know." That's all he said. And he didn't even move from his place. I then looked around and actually found the one I bought in the lower shelf. I said oh this is the one. Can I have one. Then he came over and took a box to the counter. I followed him to the counter and asked him about another whiskey from fife arms I had heard before and if they had anything. He just said "I dont know". The whole time he was being very dismissive and didn't want to serve me at all. Then I asked him. Do you have any idea what I was talking about. "Not really" he was still rude and dismissive. Then I calmly said clearly you don't want to sell me anything. Forget it. Then he just started shouting and accused me of coming to his shop with an "attitude".??! I was so shocked.... The whole time my voice was very clam and in fact I was wearing a mask

The staff here are different class, really helps. Lovely shop, learned a lot, and interesting unique bottlings.

Served by Vynie and Joao - and what a retail experience! Highly recommend a stop here (and purchase) for two very knowledgable and passionate whisky aficionados. Certainly came away learning a lot. Will absolutely stop by again and make future purchases here.

Vynie the new manager has turned the shop around. He and his new colleague João are both very welcoming, professional and knowledgeable. Highly recommended.

I visited this store recently with my daughter who wanted a birthday present for a friend. They were really helpful and she was on a budget, but they still managed to recommend a great bottle.Great selection of Whisky brands - very knowledgeable and helpful staff.In answer to some reviews that say they are more expensive than some other stores. It's their knowledge and passion you are paying for and I think it’s worth it.

An exceptional whisky shop with impeccable service. Thank you Joao Xavier for all your help and professionalism. You went above and beyond in helping me secure the best, most important bottle of whisky I have ever treated myself to!5 STARS without hesitation.

Young gentleman recommended me a Tobermory 12 year, which he saw as an under-rated and up and coming whisky. Turned out to be a great recommendation - delicious!

Just visited the shop and have had an amazing experience, Mike was extremely polite, helpful and knowledgeable. The shop is beautifully designed, welcoming and well stocked.Definitely popping in again.Thanks again Mike

Visiting this shop was a joy. I enjoyed speaking with Vynie, he was knowledgeable and enthusiastic. I appreciated hearing the backstory of some products. I left feeling like I’d been in one of London’s hidden gems.

very nice shop, well displayed and illuminated. They attended us very friendly and with good advices, without upselling or steering far. Also I loved the little bottles to try whiskies. I should have gotten more