Harpurhey Health Centre

They really don't like answering the phone. I can ring for days at a time and they don't answer. What's the point in having a phone line if they never answer it?

I had the most lovely nurse called Liz to remove my contraceptive implant. I was so nervous as I had trouble last time I had one removed but Liz made me feel so relaxed, she distracted me in the best way, made me comfortable and got the job done quickly and efficiently. She was a pleasure.

I don't belong to this practice but should receive treatment for my lymfodema I am in agony but don't like the nurses attitude and won't go for treatment even tho ime in pain rather suffer than see one of them

Lazy incompetence, gp who refuses to see patients is as useful as a Baker who won't bake. What are we paying our taxes for????? May as well change opening times to closed indefinitely.Surgery has been in decline for years. Now you can only get a phone appointment with a GP (3 weeks wait). You can only see a GP if the GP chooses to see you! Surely the patient is the one with the need to see the GP. Taxpayers paying for an NHS service which is almost redundant now. Something needs to change!

Really don't know what to say ..Cervical screening appointment took 3 months to areange, then 3 times cancelled and I'm currently 7 months late with Cervical screening..Appointment for tomorrow 21st of December again cancelled follow by message to call back as soon as possible to rearrange the appointment. I called right after I have received the message and nobody answered. That was 8.10pm practice close 8.30pm how it's that possible. With my health history I'm very disappointed.

I have just spoke to a member of staff called Dionne on behalf of my fathers weekly visit from the nurses, this should have happened yesterday? her reply was yes the nurse is coming out today!!! Sorry but that's not good enough for a 89 year old who is panicking and relies on nurses for his injection and needs to be monitored .Fortunately, my dad has his family who can find out for him what his happening but there are some elderly people who haven't got a family and they just have to put up with it. What they don't realise is, he also has outside appointments. If he had an appointment today elsewhere he wouldn't have been in,this is disgusting to not even make a simple call yesterday and let him know. Think about it as if it was your parents that needed this service, just a simple phone call would make it easier for them.

Harpurhey health centre are absolutely fabulous team they all new there job, crafted skilled these people gave me my social life back I had no confidence toward people stayed indoors for 8years through my bad infected teeth they all helped me go it step by step I rate this team and how they run there department 10000% love you all thank you all so much. Keep this dental department alive for others to share.

Just phoned the clinic, got through in LESS than 10 seconds and then got through to the department I wanted in LESS than 5 seconds. Both people I spoke to were most helpful. Have to give this place a 5 star rating

If i could give this dental practice no stars i would! they are absolutely shocking the staff are so rude and so unprofessional

Unfriendly, unwelcoming and seem to consider any patient a nuisance and hindrance that should go to hospital despite being referred them! Never answer the phone, unless they're bored it seems, so when they do they only give you another so you can stop ringing and go back to gossiping or playing on their phones.