Le Cafe Journal

Awful service! What has happened to this place? Greeted by a robotic waitress who, after seating us, proceded to ignore us completely in favour of a couple in the next table who were obviously her mates. We watched, as they were served their meal promptly ( their order was taken quickly, while we were left just sitting there, and we had limited time.) We were very annoyed by this complete ignoring of us, as we had been sitting there for nearly 20 minutes , whilst the other table had 5 star, chatty treatment. The waitress, sensing that we were far from happy ( I wonder why?) asked what was wrong. We had no wish to elaborate. The meal eventually arrived. It was a ciabatta, and we had no problem with the food as such; it was ok - par for the course- nothing special.. On being pressed yet again, we stopped eating and told her that we were made to feel neglected second-class citizens in her restaurant. She then started a tirade about how our meal took longer to prepare. That was not the issue at all, and we explained that we had been sitting at our table waiting for our order to be taken by her, but she was far too busy chatting to her friends on the other table who had arrived after us, and was making sure their order was taken, and that they were looked after. We, on the other hand, had sat for a long time without any notice being taken of us. Complete second class treatment. She continued to argue on and on with absolutely no apology, just trying to justify her poor treatment of us! This rant of hers with no apology upset me so much I couldn't eat the meal at all. Disgraceful behaviour on the part of a rude argumentative waitress. If she didn't want to know what we REALLY thought, she shouldn't have asked!! Surely if we were new to the cafe it should be us who she should be trying to impress, rather than her cronies! In the days of cost of living crisis, many people do not eat out, or if they do, expect it to be a bit of a treat. This was certainly far from a pleasant, peaceful lunch we had expected and spoilt our day. We later went on to a lovely little cafe up the road, and explained what had happened. Their kindness and courtesy went some way to making up for the awful treatment we had received.I had only been into the restaurant once before, and it was ok, but nothing special. I don't remember the rudeness then, however, otherwise I would certainly not have tried for lunch!I am in the hospitality business myself, and wouldn't dream of treating my guests in this way. Too many establishments are going under in this day and age too, and Warminster is no exception! I suggest the waiting staff review the way they treat their customers, and certainly NEVER ARGUE BACK with customers, when trying to justify poor, discriminatory service, thus making the situation even worse! We shall unsurprisingly not be returning, nor do we recommend the cafe to anyone else. Hopefully this situation might get resolved .

Lovely cafe…….amazing decor & we had pannis, which came with a lovey salad. Great wife & husband couple running the place!

Unexpected discovery on our way through Warminster. Wanted a coffee but decided to grab some lunch. What a great decision...delicious homemade food by husband and wife team. Very individual, quirky interiors and THE BEST BROWNIES EVER! Why do we put up with the Starbucks and Costas in our lives when there are wonderful independents like this. Loved it and thank you!

Visited here for lunch, a nice little cafe with a unique interior. The menu doesn't have many vegan options at all (a vegan curry or mushrooms on toast), which is disappointing. The staff were very accommodating though, very friendly and welcoming

Found this gem purely by accidentHad home made soup and this was simply the best I have ever had !! Could of eaten it againBut would of spoiled my main Thai green curry again awesome!! Who needs a celebrity chef when you got people who deliver really high end food at normal prices !!!!

A very well run café with heaps of character and style. The food and cakes are all made in-house and the staff are super-friendly and accommodating. Tea was served in teapots with extra hot water provided, and a jug of water was offered for the table too. Children are accommodated and may chose anything from the menu as a half portion. Card payments are accepted, and the Wi-Fi code is on the wall. Excellent service from a dedicated team!

Lovely spot for lunch in Warminster. Super fresh food at a reasonable price. Friendly owners too. Will want to come back very soon!

My wife and I called in for lunch today for the very first time. The interior was spotless and well laid out.The lunch menu is well balanced and everything is cooked as ordered with fresh ingredients.We will no doubt call in again if we are ever in the town.

Fantastic food & warm, friendly service with a smile. Love this cafe, you are always made to feel so welcome & the food is fresh & delicious. Good value for money & would definitely recommend