WATERROWER | NOHRD Brand Store

Absolutely loved my experience at the store. The staff were so smiley and helpful! Definitely worth the visit if you are looking for a new rowing machine!

Had an amazing experience in the WaterRower store. I have been wanting a WaterRower for a while but wanted to try it out before I made the commitment to buy. The team were so helpful, helped me pick the wood that best matched my home decor and also gave me some tips on my form too! So excited to try it out at home when it gets delivered!

Visited the showroom and was welcomed by Ally and Jordan we had all the different features of the original series water rowers was explained and the correct rowing stroke was demonstratedwe then tried the rower out and loved it brought it on a Saturday delivery on Wednesday,Thanks to Ally and Jordan who had an excellent knowledge of their products and helped us decide the right rower for our needs.Top class service all the way from the moment we walked in the store.

Staff were friendly and provided great advice on their range of rowing machines.

great store, very professional.

Really enjoyed my visit to the WaterRower store. Had been looking at purchasing a Rower for a while and it was great to get to chat to the staff and try it out. Really great store, would recommend to anyone who has been thinking about buying but wants to try the product first. Also really impressed by the quality of the wood and products.

I visited this store when I was in London last month and was very impressed with the quality of the rowers. Friendly and helpful staff.

Firstly, if it was possible to leave a review minus any stars then I would.The Waterrower purchased from this company some years ago began to leak. It took months to obtain a quote on what was needed to repair the item. The Cost: cost to return faulty parts £95.00, cost of repair over £220.00, cost of return £60.00. Total repair costs £375.00.I've had to chaise the company regarding the return of the repaired parts (four weeks). Informed on Monday items would be dispatched Tuesday - however, Waterrower only sent payment request Thursday, three days after promised shipment date and obviously the company will not ship until paid.Customer service is the worst I have come across in a long time - also get the feeling that as a company they're really not interested.

All-round great experience. Their team were so attentive and knowledgable - would highly recommend !!

Cannot recommend enough if you're looking for a new rowing machine nd unsure what to go for. The staff were so helpful and made the experience enjoyable and worthwhile!