The Generator Warehouse

I have just completed the purchase of a Honda generator from this company, and would like to make the following comments.If you are considering buying a ,generator, then buy it from this company,you don't need to shop anywhere else,the people here are like a relic from the past.They actually listen to the customer, address any problems they may have, and sort it out immediately.In my case they changed the generator that I had purchased ,for a model that was more suited to my needs,with no quibbles,and transferred the difference in price to my bank the very next day.That kind of service is rather difficult to come by these days.Many thanks to all concerned.Frank Malloy.

I ordered a Generator online and received it the next day, but due to personal reasons I needed to return it and Jonathan was very helpful with the whole process. Very good customer care, thank goodness companies like this still exist

The customer service provided by Michaela and the Generator Warehouse was impeccable, they kept me updated every step of the way and were able to get generators faster than any other supplier I had tried for excellent prices with next day delivery :)

I ordered Honda EU70is generator that had to be shipped overseas. I am impressed with the quality of service and communication provided by Michaela all along.Starting from the quote to purchase/shipping and after sales support. Both the price and oversea shipping was very reasonable. I am so glad I chose Generator warehouse over others.I highly recommend this company and would do business with them again in future.Thank you so much for staying on top of everything Michaela!!

seamless and efficient, ordered my new honda generator on tuesday arrived wednesday.. couldn't ask for better service .it arrived in perfect condition , works like a dream.definately would recommend these guys.

Ordered two generators through Jonathan. Competitively priced and excellent customer service. Wouldn't hesitate to use again.

Great customer service! Helen is very knowledgeable and helpful. Highly recommend this professional company if you are looking for a generator. Excellent.

I ordered a 5.5kW Honda generator online on Tuesday afternoon. Within one hour, Michaela called and told me I need not have ordered the wheel kit option because the generator came with the wheel kit included. She immediately refunded the cost of the wheel kit. Mid-morning on Wednesday the generator was delivered on a pallet - less than 20 hours after I had ordered it. Excellent service from Generator Warehouse!

Fantastic. I had a few questions that I wanted to ask, spoke to Michaela who had all of the answers. Amazing service all round. Ordered and arrived the following day. If you have any questions ask to speak to Michaela. Very good company to deal with.

Purchased a generator which had to be shipped to Italy. I was told there would be no problem and no additional cost other than the shipping. It has now been a month and I have no generator (it made it to Italy, was then told I had to pay a further c. 20% of the cost of the generator to get it delivered, but before I could make payment. TNT decided to send it back to the UK!, literally in less than 48 hours!). Now still waiting for a refund, mails not being responded to. All very disappointing. Two stars as I believe some of the issues have been exacerbated by TNT.