Three

Just want to say what a lovely experience I had today at the Three store in Salisbury. Went in to upgrade my phone and give my mum my old device. The young lady who served us (annoyingly didn’t get her name!) was so so helpful and lovely and even offered to swap everything over from my old device to my new one.We popped back to see if it was done and unfortunately it was taking a while to sort … one of those things! When we went back once it was all sorted she had very kindly got me a chocolate egg as a sorry for things taking a while!Honestly one of the loveliest retail encounters I’ve ever had, she went above and beyond!I hope she reads this, and I hope she knows how much it made my day :) xx

My gf bought a voucher on Friday lunch from Tesco. The payg automaton said network was down until late Sunday.Went to Three Shop in Old George Mall Saturday morning for them to apply credit, they couldn't and would give a refund.Unacceptable failure. Actively boycotting Three now.

absolutely happy with the service I received today 26/9/2020 from Elliott - not once but twice ! its not easy coping with these 'Apple' phones but bless him - he put me right and I am now smiling. thank you.

Very helpful and friendly staff. Didn't feel rushed and got a great deal on a new phone. They offered helpful advice and explained Samsung switch which worked a treat. Very happy with the service.

Very helpful staff answered my question, shame about roaming charges in Europe.

Very helpful with fixing the issues on my phone thank you

After my phone had stopped working I went into the shop and was looked after by Adrian, who spent an hour and a half sorting out several issues with my existing phone and then set me up with a new one and transferred all my data Very impressive and saved me a lot of time.Thankyou to your colleague too.Highly recommended Great service.

The Salisbury branch is the most helpful phone shop I have ever visited. The Manager answered my questions fully & found the best options for my Wife & myself. I thoroughly recommend that outlet to everyone!

Avoid like the plague, told my number would be swapped to a new contract, now being told it can’t be done !! Now stuck with a contract I do not want .Been with 3 for 12 years. Obviously not a valued customer so I’m off and will be taking it to Ofcom……. Think you can miss sale and get away with it ??

Very friendly staff. And I mean friendly, good natured and happy. The service was bar none. And the whole process of buying a new phone for my daughter was a joy. The staff members who served me were professional and enjoyable to be around. Tyler, was his name and I was glad to be there.The shop was small in itself but clean and tidy and well staffed. The THREE unlimited deal is ideal.