Accrington Dialysis Centre

Great team, put me at ease, friendly,caring & yes understanding. Can't say I was a good patient as I voiced my opinions. Special thanks to Lindsay who was more help than social services. Keep the good work up all of you past & present teams. Where is my taxi lol .

I am disgusted to find out that my very ill grandmother came for dialysis on Friday and one of the nurses hadn’t put the needles in her arm properly and didn’t drain the 3 L that were suppose to be drained but took a 1/2 L. As she has been very ill in the past due to not being given dialysis when she was in need of it, I have now found out the people who are paid to take care of her have now left her in pain over the weekend and their solution was “ring Burnley on Saturday and see if they have a bed for you but they may not”. The person who made the mistake should have done it themselves since it was their mistake to rectify. In future train staff properly so that they know how to connect a dialysis machine to a patient.

Not very good at all certain staff nurse who takes the mick,and thinks she knows it all and keeps the machines running on and off instead of switching off alltogether when some people are in a lot of pain due to dialysis but this certain staff nurse I am going to be putting in a formal complaint in against her attitude etc don't know who she thinks she is