Touratech Products sold at Adventure Bike Store
81 Reviews
- Friday9 am–4 pm
- SaturdayClosed
- SundayClosed
- Monday9 am–4 pm
- Tuesday9 am–4 pm
- WednesdayClosed
- Thursday9 am–4 pm
About the Business
Touratech Adventure Bike Store | Touratech Adventure Bike Store Nick Plumb Touratech UK Touratech Wales Panniers Luggage Riding Gear Companero Made for Adventure BMWR1200Gs BMW R1250gs KTM Tenere 700 Honda Africa Twin
Contacts
Call Us
+441639841765
Woodlands Business Park, 16, Swansea SA9 1JW
Hours
- Friday9 am–4 pm
- SaturdayClosed
- SundayClosed
- Monday9 am–4 pm
- Tuesday9 am–4 pm
- WednesdayClosed
- Thursday9 am–4 pm
Features
- Debit cards
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
Recommended Reviews
David Myers
17.03.2024
Touratech Products sold at Adventure Bike Store
Just made contact with Touratech as one of the bolts that is used to fit the stand extender has gone missing. They have offered to send one to me gratis. Very good customer service.
J L
01.02.2024
Touratech Products sold at Adventure Bike Store
Email and messenger messages requesting price and advice of £3000 DDX suspension upgrade, cannot even be bothered to respond even with it showing messages read, clearly not interested, online it is whom have been first class. Please note this is the North East branch
Stephen Kendrick
25.01.2024
Touratech Products sold at Adventure Bike Store
I have to give Touratech Wales 5 stars, my first experience with their staff was as a result of my incompetence in ordering the wrong part, the parts department were very understanding and had the correct part to me within 24 hrs. On the second occasion there was an annoyingly lengthy delay waiting for parts to come from Germany but as soon as they arrived in Wales they were immediately sent out to me. My third experience was faultless, I ordered online at 1700 Tuesday and by 1300 Thursday my tool box was with me. I will certainly be ordering again.
Peter James
23.01.2024
Touratech Products sold at Adventure Bike Store
Be very wary of placing any orders with this company. I havnt used them for a couple of years And never held an account with them. This morning I received an e mail invoice for over £351. There is no one there answering the phone or e mail enquiries. They are not replying to email enquiries or phone messages.
Andy Cole
21.01.2024
Touratech Products sold at Adventure Bike Store
Good range of specialist bike bits, well educated staff who clearly love the bikes as well as just sell the bits. Their travel days are great (check the calendars). The only thing holding back the five stars are the prices - you pay through the nose for German engineering and specialist kit unfortunately.
Dave
29.12.2023
Touratech Products sold at Adventure Bike Store
Purchased a heated rider seat for my R1250GS . Took Nick's advice on seat size / height which was spot on. Unfortunately the seat's heating switch went faulty after a few months. Returned the seat opting for replacement as the High seat was much better than the BMW standard stock seat.Nick & Becky were faultless in chasing up replacement keeping me informed all the way as time went on but finally they were advised by Germany that a replacement seat was no longer available due to supplier issues. I was offered full refund but opted for part refund and kept the seat. Can't praise ABS high enough for customer support. Cheers, Dave
enda carolan
23.12.2023
Touratech Products sold at Adventure Bike Store
Ordered crash bars, bar bags and hand guards. Great staff who know their stuff. They even gave me a cup of coffee and a hot cross bun while I waited.
Ian Fraser
22.12.2023
Touratech Products sold at Adventure Bike Store
I placed an order for DriRide seat online thinking I knew what I needed. Fortunately, Touratech contacted me to inquire about the type of riding that I did to assess if I had made the correct selection. Rather than simply selling me a product they took the time to make sure I had chosen the right product to suit my intended riding and the order was changed, no problem, to FreshTouch seat variant. 5* for the customer care team.
Jordan Baxter
21.12.2023
Touratech Products sold at Adventure Bike Store
Ordered from Touratech 03/05, heard nothing since, item not delivered. Chased them on the 09/05 and they replied on 11/05 saying my item would be dispatched imminently and I would have tracking details. As of 15/05 I've not heard anything from them. Do not order from this company, they take your money and do not deliver.
simon borton
17.12.2023
Touratech Products sold at Adventure Bike Store
1. I too have received a spurious emailed invoice for £351.24 for god knows what. The company isn’t responding to emails asking for an explanation.2. I bought a bag from them (not the source of the invoice), I have since seen the same bag being sold by a high street outdoor specialist for a fraction of the price, the only difference is the Touratech logo.3. I looked at buying a plug with USB outlets for my BMW, the price was ridiculous. I sourced a far superior item from Motorworks BMW, again, for a fraction of the price.Shop around, there are better vendors out there, with better equipment and better customer service.
Add Review
Map
Woodlands Business Park, 16, Swansea SA9 1JW
Touratech Products sold at Adventure Bike Store