Mrs. Potts Chocolate House
1050 Reviews
$$$$
- Friday10 AM–8 PM
- Saturday10 AM–8 PM
- Sunday10 AM–8 PM
- MondayClosed
- TuesdayClosed
- Wednesday10 AM–8 PM
- Thursday10 AM–8 PM
About the Business
Mrs Potts Chocolate House, home of chocolate inspired treats | Mrs Potts is an independent family owned business serving a selection of decadent chocolate inspired desserts, hot chocolates, milkshakes, coffee and tea.
Contacts
Call Us
+441173021467
50 Park St, Bristol BS1 5JN
Hours
- Friday10 AM–8 PM
- Saturday10 AM–8 PM
- Sunday10 AM–8 PM
- MondayClosed
- TuesdayClosed
- Wednesday10 AM–8 PM
- Thursday10 AM–8 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Identifies as women-owned
- Dine-in
- Takeaway
- Coffee
- Free water refills
- Vegetarian options
- Catering
- Dessert
- Seating
- Toilets
- Cosy
- Romantic
- Family friendly
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Late-night food
- Lunch
- Casual
- Great tea selection
- Outdoor seating
- Small plates
Recommended Reviews
Pooja Chaudhary
19.02.2024
Mrs. Potts Chocolate House
This is my second time coming to Mrs Potts and somehow it felt less than it did the first time. Everything was still the same but the chocolate dream cake felt so much denser this time. It’s still a deliciously rich cake but it feels like a whole slice feels like too heavy.The chocolate mousse cake was quite nice too! Perhaps a bit too sweet for my taste.
Maya van Hamel
19.02.2024
Mrs. Potts Chocolate House
Visited today (Monday) as I'd seen an article about their October hot chocolate offerings. I'd never heard of them before then.I wanted to order the vegan cherry hot chocolate but was told that one was sold out, so I asked for the vegan pumpkin spice instead. I informed the cashier that my son had a dairy allergy and asked if it was possible to pay extra to add dairy free whipped cream and sprinkles to a standard vegan hot chocolate (because I knew he wouldn't like pumpkin (which was also supposed to have whipped cream!)) The cashier informed me that they had a sign up saying that they had run out of dairy free whipped cream. The sign unfortunately was on the wall opposite the till so I didn't see it as I had my back to it. My son still wanted a hot chocolate so we decided to stay and I ordered him a vegan brownie too.Unfortunately my son had an allergic reaction. To be fair, the menu does state that they can't be 100% sure that anything is allergen free, so we knew a reaction was possible and we took the risk. I mention it more for other people who may have a dairy allergy and want to visit. I'm not sure if it was the brownie or the hot chocolate that caused the reaction.Staff were friendly and helpful.Tables were a little dirty but the cafe itself was nice.Gave it a 3 as I probably wouldn't visit again.We paid £13.50 for the 2 hot chocolates and the brownie but I don't think we'd have visited at all if we knew about all the out of stock items.
Nawaaz
03.02.2024
Mrs. Potts Chocolate House
Got a few slices for my mum visiting. Tried the mousse cake, one of the best chocolate cakes i have ever had! Very friendly service too. Not the cheapest but definitely worth it. Can’t wait to try the Matilda cake next hopefully.
Pedro Freitas
30.01.2024
Mrs. Potts Chocolate House
Great café.The hot chocolate was so creamy and tasty. Not like your standard watered down hot chocolate you get in some places.The cookie sandwich was so good, although I would advise to share it as one can be a bit too sickly for 1 person only.The atmosphere was nice and inviting and staff was really friendly.
F Sheerin
13.01.2024
Mrs. Potts Chocolate House
Very busy cafe, there was a long queue when we arrived. We ordered iced latte and a salted caramel pretzel cupcake. Cupcake was a little dense and the salted caramel taste was quite mild. Looking at other comments i think we shouldve ordered a slice of cake with chocolate toppings instead. A slice of cake + coffee was 8£.
Anil Mistry
22.12.2023
Mrs. Potts Chocolate House
1. Lighting pretty dark and low Noticed people kept knocking their heads on the low lighting. The only natural light is only at the front. Quite clinical at the rear end, no designs or plants, staff were rushed off their feet. Tables were dirty.2. Beautiful looking and tasty cakes yet served with cutlery stolen from infant / primary school. I didn't enjoy my deserts. I think the owners / Managers have forgotten the grand thought of aestheticness?3. Staff are very pleasant and very friendly, and apologetic for poor utensils
T S
21.12.2023
Mrs. Potts Chocolate House
I gave 4 starts based on cleanliness, service, taste of food and price.Cake was flavorful but significantly overpriced. The place was clean. Staff could definitely be a little bit friendlier and welcoming to their guest.My visit was ok.
Sumalka Mendis
19.12.2023
Mrs. Potts Chocolate House
This place is chocolate heaven! During my short visit to Bristol I popped into Mrs.Potts for a quick coffee with cake. I ordered the Matilda cake and the chocolate mousse cake. All cakes come with chocolate poured on top. You can choose which flavours you want. I also got some coffee to go with the cakes. Both cakes tasted soft and fresh. The coffees complimented the taste of the cakes. The place has a vibe on it’s own. Perfect for a coffee date.
MatusHarky
19.12.2023
Mrs. Potts Chocolate House
Was I in chocolate heaven? Carrot cake was super tasty, cafe and hot chocolate. Amazing.
Dale Chapman
19.12.2023
Mrs. Potts Chocolate House
Everything is very beautiful here, and it’s a nice setting to catch up with friends or come on a date, but I really didn’t think very much to the quality of the product and didn’t find the staff very warm.We had the s’mores hot chocolate which came with toasted marshmallow fluff (which is a vegetarian alternative to marshmallows) and it looked great but about half the mug was marshmallow- I wouldn’t recommend unless you have a very sweet tooth. The hot chocolate at the bottom wasn’t really of the quality I’d expect of a chocolate house.Price is reasonable for the area. The cakes also looked really great.Staff were a little frosty.There is a small shop section where you can buy their hot chocolate, gift bags of solid chocolates and other nice items.Well decorated shop but could do with some ambient music to add something to the environment.
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Map
50 Park St, Bristol BS1 5JN
Mrs. Potts Chocolate House