Hugh James

Loosing a loved one is tragic, especially following an accident for which someone else is responsible. Seeking equitable financial compensation could be a very stressful process, we chose Potter Rees Dolan to act on our behalf.Their team was very compassionate and understanding, thorough and exceedingly professional. Their communication throughout a four year process was constantly reassuring and the end result exceeded our expectations.Our grateful thanks.John and family.

After having awful experiences with two prior firms of solicitors, who’d mismanaged my civil case, I’d almost lost hope in receiving justice for the neglect and physical abuse I’d suffered whilst in Local Authority care.I approached Hugh Potter (of Potter Rees Dolan) as a last resort and in a state of absolute despair. Hugh not only took on my case - which no one else would touch - and despite the way it had previously been mis m-managed, he systematically turned it round and made it viable again.Hugh Potter showed immense empathy and a sincere dedication to my pursuit of justice and restored my faith in the legal process. As such, we won a case that others has said was “Un-winnable”, securing not only substantial compensation for his client but also a public apology from the Local Authority for my appalling treatment whilst in their so-called care.I would have no hesitation at all in highly recommending Potter Rees Dolan as a firm of high integrity, exceptional client care and impeccable professionalism.

Living with catastrophic injuries is a daily struggle for me and Potter Rees Dolan have provided me with incredible support from the beginning. My solicitor Mark Robinson is always on the end of the phone to talk to me through-out my case, even if I just need reassurance and mental support he has been there to steady me on my most difficult days. I could not recommend them highly enough, I have a number of severe and unusual injuries but the team at Potter Rees Dolan have made sure that in addition to my case progressing with the right medical experts they are highly focussed on what I will need for my future care and mental health. They have also provided me with full support during the PIP process to help my family financially which I couldn’t have won without the experience and kind support of Suzanne Sutcliffe in the PRD welfare team. The legal process with catastrophic injuries takes a long time, every day is hard for me and my family and I cannot stress enough how comforting and reassuring it has been to have the team at Potter Rees Dolan behind me so far.

POTTER REES DOLAN are relentless in the pursuit of the very best outcome for you. They really are SPECIALISTS in SERIOUS INJURIES & have a real insight into an individual’s needs.I sought these guys out after dismissing the Solicitor we were with for 4 years because of mismanagement & neglected duties.My Husband sustained multiple injuries, including brain damage when he was hit off his motorcycle. We are not greedy people, but with an uncertain future ahead of us, I knew what we were being asked to accept from the first Solicitors, was in no way good enough.POTTER REES DOLAN leapt right in & secured 4 times the final compensation figure. This making a solid financial basis for the future & to build on for the years to come.Ever grateful.

Mark Robinson. Excellent service from start to finish. Dealt with the same solicitor and secretary all the way through my claim. They were always polite and professional and explained everything properly. My claim was paid in full and promptly transferred to my bank account. Very happy all round. I would highly recommend this firm and Mark in particular.

I was given details of Potter Rees Dolan after contacting Headway - the National Charity for Brain Injured people. My son suffered a traumatic brain injury after a bicycle accident and we needed help and guidance to fight a benefit appeal. Peter Renshaw of Potter Rees Dolan took on our case and worked tirelessly and with outstanding professionalism to achieve a successful outcome. I know that to have Potter Rees Dolan fighting our cause made all the difference and all the work was undertaken on a pro bono basis.I have no hesitation in recommending this amazing firm of solicitors.

Potter reese dolan provides a great service. The different categories of staff have helped me from getting me a maximum claim after a head injury. They have then provided after care settlement, looking after my money and handling my finances in the stock markets to buying my house and making a steady income to allow a lot of money to be put into decoration and renovations of my home. 5* service. All staff in this building are proffessional and are down to earth nice friendly people. Im happy with the service they have provided me over the last 13 years.

Following being attacked in a traumatic armed robbery at my work place, I suffered from both mental and physical injuries. I was rejected two times for a claim mostly due to my PTSDA which led me not be able to explain my difficulties as it was a trigger to remind me the attack.At one point I found Potter Rees Dolan through google search, and while I didn’t have much hope, it all turned out to believe there are still good people who help others.Peter Renshaw assisted me with my appeal. If he wasn’t there I probably never came this far and just lived my difficult life. However with all his professionalism and caring manner he encouraged me to appeal the decision, patiently explained the procedure and advised me all through the way. The appeal was allowed by the judge and this could not happened if Peter Renshaw did not support me with my case.I highly recommend PRD and specifically Peter Renshaw and his team.

A stressful process was made so much easier by this excellent firm. The service throughout was professional yet personal and from start to finish they fought to secure an exceptional outcome for me. I would not hesitate to recommend them to anyone needing the services of an outstanding team of solicitors.

Had a case going on with these & They are by far the best people that I've come across that work in the department. (I know a few people who have done claims elsewhere)The people that work here have such a friendly attitude and the staff member that has been at the desk atleast 4 or 5 times that I've been here is so nice she's really lovely :), Always made a lovely bru with the machine thing but it's always been spot on, I can only say a big thanks to everything you've done & are still doing for me ❤️