APC Overnight

Absolutely shocking service, we was due a delivery on Friday between 3.30-5.30pm, it didn’t turn up, no email no text no contact to say that the delivery was not coming, finally got a text on the Tuesday after the Bank Holiday saying saying my delivery would be with me between 3.30-5.30pm and it still did not turn up, I live just outside of Saltash so not a million miles away and waited in on both occasions and still no apologies or contact. Avoid this company

your service is a JOKE ! you never deliver on the day scheduled to deliversending people email, text making people wait for the parcel and never show uppathetic !you are a JOKE of a company

Do not use their services!!!They lack professionalism and respect for customers. I had to receive a parcel on Friday midday and didn't delivered. They didn't even called or send an e-mail to say they will be delivering my parcel the next day. On Saturday morning I was expecting to receive my parcel early in the morning but instead I got an e-mail saying that my parcel will arrive between 4:22PM and 6:22PM. Nobody cared enough to just call and apologise or at least say when my parcel will be delivered for sure. I am still waiting for my parcel.I don't recommend this company at all!Update Saturday evening 7:22 As I was expecting they didn't deliver my parcel and they were 2 miles away from my location. The driver is now far from me and I am sure his finished for today. I wonder, why in the world the management don't check the map like we do on their app, to see what the drivers are NOT doing ???

0 customer service, Easter hours no update on the website, try to get hold of them to pick up an urgent parcel and no luck.I Re-arrange my delivery and try to call them today and press 1 for customer service a voice told due to covid send an e-mail and the depot voice mail and phone down absolutely y ridiculous!!!!

Poor service all round. Have been waiting on a package for over three weeks. Delivery apparently attempted several times and every attempt no one showed up despite myself being at the property each time. No delivery card or any detail. Local depot does not answer the phone and when eventually they did I was told can you just pick it up?" A delivery service that only delivers a bad taste in your mouth. Avoid."

Not really worth one star, pathetic service. My delivery today just did not arrive and they don't answer the phone and the tracking stated that they had no information! Disgraceful

Thank you APC. Great service again this year, to get my large parcels to remote postcodes". Safely delivered within 48 hrs

Didn’t arrive on day it said. So I rang to have it delivered another day. It didn’t come that day either. Courier left package on my doorstep. It was wet and soggy. C’mon, leaving packages outside isn’t correct

If it could be a ZERO rating it would. 4 for 4 On parcels not being delivered within the 48 hour window & of course the get out of Covid" used as a reason for missing this timeline. When they had supposedly delivered the parcels they had either only delivered part of the package (1 of 2 boxes) or marked as delivered & left a card to say they would be back the next day. Still chasing up on a two part parcel that has supposedly been delivered

No one answers the phone. No one replies back to emails. Even the company that I have purchased from have said they are now ditching them. The tracker switches off at 17.15 and the driver is always at stop 21 so I doubt this is working either.