Just Journey - Independent Travel Agents - West Bridgford

It's difficult to find the words to praise Just Journey enough (one of my excuses for taking a while to write this review)! Without doubt Leo and Alistair are absolute gems and I will be eternally grateful for what they achieved for us.It was no easy challenge that we set them either. A two week trip to Zambia encompassing city time in Lusaka, safari time in Zimbabwe and Botswana, and chill time in Livingstone, including a visit to the magnificent Falls. There was a lot riding on this trip as well, for various reasons, and I wanted to make sure it was a really special experience for my wife and daughter.At first I manfully tried to put a package together myself but I soon realised that this was going to take far more time and effort than I expected. Having read about Just Journey in the local press, and wanting to support local businesses, I decided to call in for an informal chat. There I met with Leo who greatly reassured me that they could help, and save us money to boot! We then also met with Alistair who listened to our brief, did a lot of research, and provided suggestions, including some based on his personal experience of the locality. They painstakingly put together a complete, customised, two week itinerary for us to consider. They then patiently discussed various alternative options with us until we arrived at the final solution that met our hopes, and also our budget.In summary Leo and Alistair are very knowledgeable, very patient, so helpful and friendly. They go out of their way to put their customers first. Suffice to say we had an absolute dream of a trip, with great experiences, and overflowing with very special lifelong memories. Thank you so much!

I cannot recommend Just Journeys high enough, from the first visit speaking to Alistair to look at a road trip from Vancouver to Calgary. We had sort of a rough idea but left it with Alistair to put together an Itinerary, which when finalised was perfect. We found all the hotels and lodges to be of an excellent standard, your company obviously know the region which helped us with places to visit and realistic timescales to enjoy. Everything went according to plan. We enjoyed the personal service you provided. As you know we found you by word of mouth from our friends who were equally full of praise for your excellent assistance. We will be recommending you to our friends and work colleagues and will be arranging to see you again in the New Year to book a fresh adventure for 2024. Thank you so very much for our memorable trip.Trevor and Catherine

Leo and the team at Just Journeys made the process of booking our honeymoon incredibly straightforward! We had a rough idea of where and when we wanted to go, and then discussed with Leo the types of accommodation that would be best for our preferences and price range, then we had a rough itinerary and quotation within a few days - covering flights, transfers, hotels and hire car, all without us having to sort anything. We then wanted a few additions (as it was our honeymoon) and Leo was happy to liaise directly with the hotels on our behalf to sort all these out.Overall we had a wonderful honeymoon and would 100% book our holidays through just journeys in the future. Couldn’t recommend highly enough!

We booked our honeymoon to Bali with Leo having never used a travel agent before. I would highly recommend just journey - Leo was brilliant! Communication was great and our honeymoon was fantastic - more than we could have dreamed of! The hotel's were beautiful and the whole trip was seamless.

We were planning a big trip to New Zealand and Australia and wanted help to make it happen.After reading such positive reviews on Just Journey we made contact and met up with Leo to discuss our plans.Having listened to our ideas Leo soon came back with a suggested plan and had even managed to include some time in Japan within our budget, something we had mentioned we would like to do.We were listened to and made to feel that nothing was too much trouble.The enthusiasm and professionalism from both Leo and Alistair throughout was fantastic and we would highly recommend Just Journey for your travel needs.Thank you both so much for making our trip happen, it went smoothly with well located hotels,well timed flights and without a problem.

Just Journey recently organised a trip for my wife and I to the west coast of America for my 60th Birthday celebration. I let Leo and my wife work everything out and boy did they do a fantastic job I cannot thank Leo enough for working so hard to ensure the success of the trip.

Just Journey gave us all the help and advice we needed to plan our recent trip to around Ontario Canada. Alistair and Leo know their stuff and were able to find very competitive flights and hotel rates. Great service and great holiday - thanks!

Met Leo at a Wedding fair, our honeymoon to Mauritius, South Africa, and Swaziland was fantastic. Leo did everything he could to make sure the trip was just what we wanted, and we are already looking at our next trip with Just Journey!

A wonderful experience from start to finish! Amazing and reassuring customer service. I felt confident in the holiday plans which were put in place, but also that I would have help if anything did happen. Everything went so smoothly. Each property we stayed in was beyond what I could have achieved for myself. Going to Japan as a single mum felt like a big trip to organise myself and I am beyond grateful for the help I received. The perfect holiday! Highly recommend :)