Premier Travel

Absolutely SHOCKING customer service, I'd been looking forwards to popping in after work and booking flights to New Zealand, I checked online and it said they was open, I got a lift from quite far away to book them. When I arrived the door was locked which was strange, their was a member of staff sat with a couple at her desk, I tried the door again to no avail, the customers were looking at me but the lady didn't make eye contact once, fter a few momemts of politely waiting I knocked on the door and the lady got up extremely angrily and stormed towards me basically saying what do you want I'm dealing with another customer, I was taken aback by her rudeness and aggressive nature, so I told her I wouldn't be spending my money here, the polite thing to do if your busy is let people know. I'm actually laughing about how she must ever get any custom.

Friendly and quick service.

Premier Travel Unit 20The Guineas Shopping CentreNewmarket, Suffolk: Went in mid week to book a holiday to Madeira, adding 6 extra days to an existing holiday already booked. Was delighted with flight and hotel prices as they were very competitive and where we wanted to be located. Staff were very patient with us as we looked at more that 3 resorts. Finally we got exactly what we could afford. Will definetly go there again as less fuss than trying to book online. The advantage being they carry the ABTA guarantee should anything unforseen happen. You just do not know now there are so many Covid rules and regulations

Really great staff. Some true deals to be found for those inclined to travel.

Fastest I have ever booked a holiday