Cherry Tree Estates Residential Sales and Lettings Agent

We have just sold with Cherry tree. Lisa was brilliant, very professional and went over and above to help with the sell from start to finish, with a very professional and friendly approach.

I sold my house through Lisa and her brilliant team. Lisa was fantastic, supportive beyond expectation, offered invaluable sage advice and when my first buyer had to pull out (outside of their control) at the last moment, Lisa had the house sold again within the week.The team are so diligent and friendly, they go above and beyond to make you feel really valued.Can’t recommend highly enough.

Lisa knows her market very well, and I felt she gave us good advice on the value of our property before putting it on the market. We timed it badly (on the market towards the end of the year) so we knew it would be a slow start, but we had a buyer very early in the new year. All the way along we seemed to be on the same page as Lisa - she knew exactly what we'd say yes/no to, and advised us very honestly and openly when things got difficult with the chain, further complicated by the COVID19 lockdown. There were issues with solicitors at various points in the chain which eventually transpired to be a MASSIVE communication failure between clients and solicitors, and Lisa unravelled it all, fixed it and got the sale through. She must have spent hours on the phone for us - it was incredibly frustrating but I really did feel that Lisa did a great job of shouldering as much of the stress of it as she possibly could. She was really easy to talk to and I never felt I had to choose my words with her - I could vent, sob and scream down the phone and she was understanding and on my side the entire time. She seriously earned her money on our sale and I'd recommend her to anyone.

One word to describe Lisa and the Cherry Tree team is Amazing" They provided us with service excellence from start to finish.So a massive "Thank you" to Lisa for making this complex purchase as smooth as possible. Your proactive approach and always going out of your way. Even organising and allowing us to rent the purchased property on a short term tenancy agreement when unheard of

Would give no stars if I could. Appalling service and incredibly negligent.I would like to now add further to the response the following -We were instructed by the estate agent to email them, we did. Promptly on the Monday following the viewing we had on the Saturday.We’ve been in many rentals before so understand there is usually a wait time in hearing back.What Cherry Tree Estate Agents failed to mention was the issues they had been having with their emails so rather than calling up seven viewers to inform them of this issue, they had the bright idea to send an email to everyone which I would like to clarify we never received.There is no logic in admitting to having trouble with your emails and firstly not acknowledging this to the viewers you had advised to send an email and secondly following up by email rather than doing their jobs and picking up the phone.There’s a huge lack of accountability on your part which is only proving truer by the minute.

My family have used Cherry Tree Estates to help find us short term tenants. The team is friendly and professional; when you call whoever answers the phone knows who you are and can help you with your query (none of this being passed from pillar to post you sometimes get with larger agencies with lots of part time staff!). Lisa really knows her stuff and has an exceptional talent at finding the best tenants for her clients.Would highly recommend Cherry Tree Estates.

If easy access to a professional, enthusiastic and friendly service when selling your house then Cherry Tree Estates are for you. Lisa provided a realistic valuation in a slowing market and we sold within 2 months at the tail end of the buying season, November. During this time we suffered an upsetting family bereavement which completely derailed us.Thankfully, Lisa and Claire were always available and supportive from offer to completion and kept us on track at a difficult time. We have no hesitation in recommending Cherry Tree. Look no further.

A client of mine, whose property I have sold in Shaftesbury, has recently purchased her new home through Cherry Tree Estates. I have been particularly impressed with Lisa and the team throughout the process as they have been professional and extremely competent in keeping the whole chain updated and progressing the sale successfully. As an agent I know how important the after sales support is to achieving a successful transaction, the whole team at Cherry Tree Estates have simply been brilliant!

Any propose at 3 months searching... and I know for sure that was amazing houses where I need and for my budget

I can not recommend the Team at Cherry Tree Estates enough. Just amazing, from start to finish.We viewed and offered on a house listed with them, and from the 1st viewing, everyone was so friendly, professional and helpful.We had a private sale on our property and therefore, no estate agent. So I spent a lot of time speaking with Lisa, Abby and the team at Cherry Tree Estates directly.The number one thing that I admired so much was nothing was too much trouble, They are efficient and easy to talk to.For example, I would call or email and ask a question, and I would get a reply quickly.In the final weeks there were a few stressful Solictor issues, but Lisa worked relentlessly to get the sale across the line.I would never use any other estate agents, if I was to move again now.