Beaverbrooks

I have been served by Talia at the Oxford brach.I am overwhelmed and amazed by the great customer service provided, the level of professionalism and knowledge.

Fantastic service, would like to personally thank Nina for enhancing the entire experience. Felt like more than just a customer as the team shared in my excitement of finding the perfect engagement ring. (She said yes!)

We have been to several jewellers recently starting the process of looking at engagement rings and wedding bands.The service we recieved from start to finish has been outstanding .Isobel, Natalia and Nina have been second to none.All very attentive offered drinks on arrival and nothing was too much trouble an absolute credit to Beaverbrooks.Thank you so much Ladies.You have all been wonderful.

Had an absolutely brilliant experience here.Firstly, customer service was on point! As soon as I walked into the shop looking for an engagement ring, Tom asked me questions about us and seemed excited for me and “popping the question”. Incomparable to some other jewellersAll round, everyone was excellent. Turning my proposal into a pain free, exciting time be remembered.Thank you so much everyone at Beaverbrooks Oxford

I've been buying watches for the last few years from various different shops, but the level of service I received at Beaverbrooks from Rachel is beyond any I've had from any shop. She was incredibly friendly and helpful, tracking down exactly what I wanted over the course of a few weeks, she kept in constant contact with updates, different options and finally the Bremont watch I wanted.Beaverbrooks Oxford will be my go to store in future, Rachel will be my go to saleswoman, the atmosphere there is so much better than neighbouring jewelry and watch shops, there's no snobbery, no pressure, no sales patter, just a warm welcome, friendly face and good times.I can't thank Rachel enough and look forward to the next one.

Such lovely staff! We were visiting Oxford on a day trip for our mum’s 60th, she had an accident with a gate which squashed her ring into her finger. After being turned down by 2 other jewellers we arrived at Beaver Brooks who very kindly settled us down reassured my mum and cut the ring off. Both the girls were so kind, welcoming and really sweet, even gave us each a glass of Prosecco to recover from the ordeal. Really lovely team, thank you so much! ☺️❤️

Friendly and knowledgeable sales team, very smooth and easy process purchasing a watch from this store with the help of Isobel. Highly recommend!

First class services received from Rachel. She went above and beyond through the engagement ring purchase process. Rachel offered excellent advice and ensured we were the first to know when our ring arrived in stock. Thank you!

They refuse to resize a bracelet of a brand they do not sell, did not even ask which kind of bracelet, did not even invite me to check the watch although its a very simple one and Goldsmiths has just done it in less than 10 minutes for free.A customer who needs a small service can always be your next buyer!

1st class service and buying experience 2nd to none. I bought a Tag Heuer and Rachel was the sales manager. All the staff were very pleasant, knowledgeable and helpful and Rachel really went the extra mile to provide an excellent service.This was the last watch shop I visited in my trip to Oxford and I could not be happier with my purchase especially as it was looking like I would go home empty handed.Sincere thanks to Rachel and your colleagues for taking such good care of me on my visit and helping me secure the right watch within my budget.