Klaudd Day Spa

The environment is so calm and the ladies are so kind. I was very happy with what i had done. Definitely recommend.

Worst experience EVER. DO NOT COME HERE! I booked a £90 treatment - Brazilian blow dry. This is a 3hour intensive treatment. I got there, the lady doing my hair didn't bother to introduce herself or run through the steps as this was my first time trying this. At the blow dry stage she kept pulling my hair - it was so painful her colleague had to tell her in Russian (she couldn't speak English) to be careful. The end result was ridiculous - I could have done it at home better! I asked if this was it and she looked confused and directed me to her colleague. I explained I was unhappy and she said 'oh yes sorry she didn't do the treatment you paid for, she did the £60 one' SERIOUSLY? If I hadn't of asked I would've been ripped off. She said it so casually thinking it's perfectly normal to do a treatment that is completely different to what your client has paid for and not even bothering to explain?! Absolutely pathetic. I had to wait and additional 20 mins after they ruined my hair for a refund via Treatwell (which may I add is only a voucher code when I was expecting the refund back to my account). Really I should be getting a full refund as they even made me cry! Worst experience I've ever had and i has Treatwell salons regularly. Please please do not come here!

First time visit. Great service. Maria was excellent.

I got gift card for this spa for my birthday. I used it for floating massage which was really relaxing and enjoyable. I had a private room to get changed in and enter the pod in which you spend floating in water an hour or so in total darkness with just LED lights (acting as stars) and relaxing music. Would definitely recommend.

I used to go there regurarly but the service changed in the last couple months from good to extremely bad.I booked pedicure week before the service took place, arrived in the salon just to learn that there is a double booking (with therapist friend) and my treatmend will be done in a back room in a plastic container and by receptionist for a full price! A JOKE! On a seperate ocasion I got a gel mani which pilled of the same day. I wanted to give an anti- cellulite massage a go - the lady informed me even 10 sessions won't really show any result just a slight firm feeling to the skin. DO NOT RECOMMEND

I have visited this salon a few times now and i became a regular. The staff are very friendly and professional, prices are decent as well. Claudia done a excellent colour, cut and blow dry on my hair, fully covering all my grey hair. Highly recommended!❤️

Had the salt therapy treatment. The treatment itself involved being in a room with small salt particles being dispersed into the atmosphere. The environment wasn't very mood inducing or relaxing. I was unimpressed by the treatment, though admittedly, I have nothing to compare it to. Areas for improvement are more blankets could have been provided and my outerwear could have been taken prior to entering into the therapy room. Also some flagging at the beginning that my clothes would get visibly dusty with salt particles from sitting on the lounger would have been helpful.

Very experienced staff, especially Claudia. It was my first time going there a friend recommended it to me. I'll go to this salon from now on. Well done!

Nice cozy salon where the owner Claudia is very friendly and knowledgeable. Did my blow dry and loved it.Am coming back for roots and hair colour next week.