Flames Kebab & Pizza

I stupidly thought I would treat my son to a simple doner meat , chips n cheese . .upon having the cheek and ordasity to ask for it to be cooked fresh as they had no customers and they only had a few god knows how old final scrappings of frozen chips and god knows how old doner meat kept in a slow cooker. they responded by getting the hump and asking me to leave .well for the eye watering £11.50 they wanted I felt relieved to save my money and take it to an establishment that treats it's customers properly rather than with contempt .I shall be following up after this regretable experience with a phone calll to trading standards asking for a hygiene check on the shop as it is filthy on the outside , filthy in the waiting area and no doubt filthy in back of house preparation area . 1st time customer , never again and so '6th. Letter of the alphabet to you Flames and mind you don't poison someone . your a disgrace of kebab shop '

Avoid! Thought I'd try somewhere different, pizza didn't turn up as ordered, called the restaurant and with great painstaking difficulty explained the issue and was assured that a replacement pizza would be delivered, no such luck. On a side note regarding other food, chips more like fries and soggy, also chicken wings seen to be deep fried in sand or perhaps gravel, I honestly don't know how they got them to be so dry, so well done.

Owner doesn't know what he's doing! Incorrect food storage ( Burgers sat out on the side over night going brown ). Dirty shop and doesn't clean on a daily basis.. Bin is always over fill.. please avoid!!

Ordered 2 kebabs and some chips, was told it would be half an hour until it was delivered, well over an hour passed before it did arrive.Credit to flames though, they didn't charge and were very apologetic. The special chicken kebab was a very good size and the salad was very fresh.

Been going to Flames for years and don't understand all the bad reviews as I've rarely ever had a bad experience, only times being the order being slightly wrong but they were happy to correct it. Always decent size portions and food tastes fresh. I've always ordered in person and collected, so none of the drama that comes with delivered food that can come with any takeaway

Best Kebab in Wymondham?Image is a large chicken kebab special with salad and chilli sauce.Generous with peppers and onions!Chilli sauce was delicious but slightly on the mild side.Partner had chicken nuggets which were excellent, soft chicken and crunchy fresh batter.Chips also very good.The only reason I’m not giving a 5/5 is because it wasn’t as hot as it should have been. Despite the quick 25 minute delivery.Will definitely order from here again for my next Wymondham kebab.

Ordered at 8.15pm. Just a simple ham and mushroom pizza and shish kebab. Waited over an hour. When food finally arrived both kebab and pizza were cold. Called up to let the staff know. Staff were rude, and really didn't seem to care. This isn't the first time it's happened, but we believe in giving local takeaways a fair chance, but we won't be ordering again. There are better kebab shop in the area.

Horrible. Would give flames a 0 if I could! Been using flames for years then realised they were on just eat. Today will be the last time I order from them. The pizza had hardly any sauce or topping. Should had sausage on it which it didn’t have any! The burger I ordered was soggy and falling apart and inedible. The kids nuggets I ordered werent delivered. When I rang the shop to tell them they were rude and eventually told me they’d send them. Needless to say the never arrived! Called just eat instead who said they would contact the shop. Just eat called me back to say that the shop had hung up on them twice! Over half of the meal was not nice/inedible or not even delivered. Really dissapointed. Will not be making the effort to go to them after they leave just eat. AVOID! Will be telling all my friends and family of my experience. Didn’t even offer a refund of my nearly £30 order! Abysmal.

Ordered a food been told it will arrive in 1 hour wich is fine but it never arrived. Was in hotel starving after long day away from my home working and after i was trying to ring them they just ignored me. AVOID THIS PLACE if you working away. Hoples place. Just say we can't deliver that's all...

Shocking service from Flames kebab tonight I’m sad to report ! My wife ordered a seafood pizza which on their menu comes with tuna, prawns and anchovies and she added sweet corn as that how She wanted my seafood pizza. Said pizza turned up and they took my money and went - when She opened the box my pizza was tuna and sweet corn only - she called up to say “where is the rest of my toppings” to be told we didn’t have any so just made you tuna and sweet corn ! No apology, no offer to change it - I’m really disappointed as I don’t order pizza very often but now I’m £20 lighter and have the blandest pizza ever ! Even overheard someone on the phone telling me to go f**k myself when I was complaining - Flames - what a shame you don’t have any idea about customer service just customer disappointment !