High Commission of Pakistan

Have to say every time I have been here it's been a horrible experience. Very rude staff, no clear guidelines, they have a photocopy swindle taking place where photocopy requirements are not mentioned online and then they charge extortionate rate for them outside. If I could give zero stars, I would.

worst embassy in entire world, nobody there to mention on google that they are closed and celebrating Allama Iqbal day in London Lol are they dont know that they make tuff Iqbal’s family life in there own country, too much controversy in there statement amd act

Providing you all the facilitation in getting your required documentationIn an efficient manner.The staff are truly amazing .the deputy director MRP and nadra staff are truly amazing.There is a photo booth and payment machine inside.Also u can printout and make copies in the canteen outside.

I had to renew my passport. Instructions are all online.Appointment booking: 5/5Several free slots were available for online booking.Online Instructions and help: 5/5Nothing extra was required from what was requested in online instructions. Online chat service was also easily accessible, which I used to confirm the number of photocopies required for passport renewal. As of 7 Aug 2023, only one set of photocopies of documents was needed.Appointment Visit: 3/5I reached on time and went in 10 min before the appointment time. The person on door will tell you to go in and turn left and second window. Apparently, the second window was empty. Upon monitoring for 10 minutes, I realised that the person on the first window would call applicants by names, and I would have to wait. There was no token or token number. The person was just calling names in medium to low voice, which was difficult to hear if you sat in the seating area. I also stood in line just to confirm if my name has already passed or not.I stood nearby, waiting for my name. My appointment slot was 10.30-10.45 am, and I was called at 11.20 am. The process was fairly quick for me. I took the token with the QR code provided to me for the payment. The payment booth accepted card payment, which I did. And then submitted the receipt at the third window. All of this took 10-15 min.I was only given an option of 10 year period and if I needed it urgent on the first window. They didn't ask me about the pages.I was also given a date for receiving a new passport, which 10 working days excluded the day of appointment.2nd visit: 5/5Appointment is not needed. Go to the third window and receive a passport. I had to wait 5 minutes as the passports had arrived, but the mail was not open yet.Hope the experience is useful.

Very helpful, decent staff and also very patient. All the jobs we needed doing were sorted, no problem.Bhai Jee sorted out the cancellation of my late father's Nadra card and also explained to me what will need to be done once we get to Pakistan to sort out my father's estate there.

The staff members are unprofessional and dodgy. The security guard provides favours. We were waiting until he pulled a few people out and straight to the counter to submit the applications. You can move out of Pakistan but Pakistaniat follow you everywhere. Two people are multitasking and handling extreme pressure. Salute to you Lala and Sister in the scarf. Five ⭐⭐⭐⭐⭐ for both of you.

Staff is helpful and friendly. The only thing is they need to develop a proper system for the process. Some of the information is also not clear on the website which also needs to be updated.Travelling every time to the embassy can be a bit of a hassle though.Sometimes it can be a bit difficult to get things done on time especially when too many people are at the embassy.

I was hesitant to call to ask for help, and my fears were proved correct. I don't know why dealing with these sorts of organisations has to be so painful. Asked some very simple questions politely on the phone and was met with very rude and curt responses. Phone customer service was utterly appalling, hoping the in person experience will be a little bit better.

Regrettably

For Sarfraz sir.Who is the only person to be seen for Nationality Reunciation.That man can only count you the work he have done or he have to do. but wont listen a word from you.He should be retired because he in unable to handle the presure of work, he asked us to come back tomorrow morning when we arrived at 14:00, but why? if consulate closing time shows at 17:00 why are you stillthere if not gonna listen to people.the way he talks its rude, unprofessional and very very loud! which is very embarassing. I asked him to help me for filling a form and he ask me for my education and qualification. Thats why you there? is this is your job? why you are sitting there of you cant even guide or help anyone politly.Worst day of my life because of Sarfaraz Sir. on ground floor.