Magnet Kitchens

Visited this store recently and given appointment for measurements. Next day we had a call from croydon store to advice we should choose colour for cabinets .Cancelled appointment.Wasted time and my leave ..This store customer service is very poor . I will not recommend.

Poor customer service. Don’t usually write bad reviews but the service here was terrible had an appointment with Chi, he promised he will get a design done with pricing. Over a month later and haven’t received any feedback. I’ve chased it up on a few occasions and have always been told, he will call you back but no one gets back to me. Complete waste of time. I have left messages for a manager to call back but haven’t had any correspondence. Avoid if your time is valuable.

Magnet are a terrible company go elsewhere for your kitchen installation not up to standard both dishwasher and washing machine. Have fallen away from kitchen shortly after installation narrowly missing my baby on both occasions. And when you ask them to recify, they tell you it will be at a cost of their own incompetence never again,

Great team great price been working with guys recently and they are now are go to kitchen suppler

Brilliant service as always. Anika my 'customer service agent' always looks after me providing me great pricing and a friendly smile. I would highly recommend you speak to her as she is known as the 'god of kitchens' in the branch.

I had called in and spoke with a very well spoken lady, I think her name was Maureen. She booked me in with a gentleman call Chi.He was very informative and knew what he talking about. He gave me his whole 15 years of experience but sitting with him, you could clearly tell he been in the game for quite some time. He made my wife and myself laugh numerous times and actually understood our needs. I haven't had a service like this with Howdens or Wren. Will happily tell my mates to go to Magnets or the one in Croydon if they getting kitchen done.Also the team around him seemed so pleasant and very joyful. Really good atmosphere.

Sindu Rajan was amazing at supporting me through the design of my kitchen - unbelievably helpful and committed to creating an enjoyable, smooth and helpful journey at Magnet. I look forward to hopefully getting my Magnet kitchen installed soon. Thank you

Excellent service, couldn't ask for better. Anika was so helpful. She had good ideas, listened to what we wanted and did her best to accommodate all our wishes for our kitchen with no hard sell at all! Such a lovely member of staff a credit to Magnets. Always ask for Anika.

We are fitting Magnet Kitchens for years. Croydon office is always there with perfect designer Anika and delivery on time. Team is friendly and reliable.