Pearson Professional Centre

no signs showing where it is on the main roads at all so its hard to find if you never been there before

Met 3 staff members, 2 were friendly and welcoming but the one that gave me my results was really rude and had a bad attitude. Overall my experience and the facilities were good but that I think that lady needs to brush up on her manners!! I would give 5 stars if it wasn't for her.

Did CSCS exam here today. Thought they were very patient, friendly and professional. I get quite nervous before exams and appreciate that they didn't get annoyed when I wasn't able to remember instructions!

Staff were friendly and efficient, you can't really ask for more from them. The place was clean and quiet and everything went as expected so you can't complain. It has to be five stars for me.

Booked a cancellation the night before, was sent 2 emails at the same time, one confirming booking and a reminder for the appointment.In the reminder for the appointment there is no mention of being there 15 before test, I drove from Stratford Upon Avon to Chester for this to be told I needed to be there 15 minutes earlier.There was no help from any staff in centre for me and I was treated like a child.I'm originally from Essex so not familiar with Chester but upon arriving I had to find parking too, just a small bit of compassion would have been nice instead I was told to get there 15 minutes before next time and to read the email which I did and there is no mention on the one I recieved which was the reminder.I've done this test 4 times in the past and I know I can complete it in 20 mins.Very bad service this time.

Staff very polite and welcoming only issue is there's no parking for anyone waiting and not the easiest place to get to as it's not very well signed even with sat nav it tells you to go in the opposite direction when you get to the destination told you it's on the right when it's actually on the left like said there's no signs indicate where the test centre is

Unbelievable. Test centre closed with no contact numbers. A queue of people waiting outside for accountancy, legal and construction exams and test centre shut. Contact centre said it should be open but no sign of any people. So we are now liable for costs and charges of another exam.

This place has now moved to a different location! The postcode is CH3 5BE!! Which is a short walk from where the original location is. Got there and doors were closed and lights off no note or information to tell anyone the place had moved. Please update

There was an initial blip and my exam had to be rescheduled to another day at very short notice due to an IT issue, but once I did get to do my exam I was happy with the test centre and friendly staff. Nice professional environment to sit a certification in and better than some other places I've used, will definitely use again.

The testing centre is poorly prepared for people with a face covering exemption. Even though there are no signs or advance warnings, they will simply not let you in, exempt or not, if you don't wear a mask. There is a separate room for one person to take the test in, dedicated for people with the exemption, but if you are unlucky, somebody might take it before you do and you'll be waiting for them to finish their test to he able to yours. Apparently, according to a staff member, you can book the room beforehand, but I have not found any information about that. There was a number of technical issues as well, I had to wait further 30 minutes after the test to get my results. The staff were mostly nice, especially the lady at the desk.