Istobal UK Ltd

Terrible customer service. Incompetent people. The machine was not working and the app eat my money. 25 for a response and said 15 more for the refound.No professional management.Just bad company and bad services.If the machine brakes your car your in deep sh... No help from no one on phone only excusesBad just bad. The worst on 2021

Hope the car washes are better than the standard of driving in company vans!

To the driver of Ford Transit in Istobal livery MK65 AOT you seriously need to attend a driver's revalidation, its the public highway not a racetrack, you nearly hit the woman in the gold Toyota Aygo as you undertook her then cut her up on the A184 at 13.14 13/01/22, you're an excellent advert for your company!

In the car industry yet drivers in their company cars are swerving in and out of lanes, speeding, taillgating. If there service is anything like their attitude of their drivers being agressive on the road it will be appalling. AVOiD!!!!

Manual car wash didn't work when loaded with £2 credit. Automatic car wash app only due to issues but the app wouldn't work. All in all a poor experience sadly. Will stick to my old reliable bucket and sponge

After downloading the app gave all my details and card details transaction was said to be successful then an error notice, please contact the supplier. WHAT!! I then tried again this time just presenting my card and proceeded with the car wash. Only to find I have been charged by Istanbul and again by Morrisons Twice at £7.49 Help

Their van drivers are amongst the worst I've seen.If they are a representation of the company as a whole then this business should be avoided at all costs

Poor poor poor. Don’t bother doing a contract with Istobal. 2 weeks waiting for a visit.

Decided to try the premium car wash. Tried paying several times at the machine next to the car wash. It kept saying the payment failed. I finally managed to pay and had the car wash which was far from premium only to discover later that I had been charged twice. I tried getting a refund from Morrisons but they said it was nothing to do with them. I then contacted Istobal and they replied straight away apologising and promising a refund. That was over 2 months ago and still nothing. Email them again and they said they would escalate the matter. Still nothing. Another email and now they are just ignoring me. Avoid this car wash at all cost!!!!