Rickman Heat

I chose Fred because he was a mechanical engineer previously, meaning he understood things and could problem-solve from “first principles”. I knew he would be thorough, even though I believe we were his first solo quote. He was patient when I wasn’t ready to start and was fantastic when I was. I did my own underfloor heating, and pipework & radiator upgrades, which Fred helped me with the design of (and supplied the radiators to save on VAT). He stayed with me one evening until 8:30pm to get our underground pipework buried below the frost line as the forcast rain would have collapsed the trench over night if we hadn’t finished the task. Dedication! He also honoured his quote when a small mistake was found in the downstairs design (partially due to my UFH loops being too long for the required flow rate) and required some additional radiators.The only negative I can think of, is that it wasn’t communicated that I would be responsible for getting rid of general rubbish (I was only expecting the old oil boiler and oil tank to be my responsibility). It was fine, but unexpected.The system has performed great so far, and despite our leaky old house, we’re on track for a SCOP of 4. Fred has also been super helpful by text for tweaking the system to try to get more efficiency. I would highly recommend Fred to anyone, and have recommended him to many people already. Thanks Fred!

Fred recently converted our old house from oil heating to a superb air source heat pump. Give him a call now if this is something you are considering doing. He will soon be inundated with work as he is so good, and trust me I did my research and he is the best.His approach was completely customer focused and about driving down our energy bills every year. NOT just install it and leave you guessing if it is going to save you money, as so many companies do.It felt like a real partnership working with him, where he listened to our concerns and we found solutions that minimised disruption but maximised the potential savings from the system. He was also a pleasure to have in our house and working with heat geek it was great to have the assurance of a company guarantee.The real thing that sets Fred apart is that he genuinely cares, this is more than just a job for him, he really believes in this technology, and wants to show everyone how best to use it for all our benefit.He is professional, responsive, extremely knowledgeable, and always on time, if he says he will do something it will be done and at no point did we ever have to chase him for a response, which we all know if so time consuming.As I said contact him now you won't regret it.

Fred got me out of a hole when another installer had to bail on me due to unforeseen circumstances. He has recently finished up a large job at our house, which included heat pump, one floor of radiators, two floors of underfloor heating and complete hot and cold re-pipe all round. It was all completed in a highly skilled and professional manner, and Fred is a real pleasure to deal with. I would not hesitate to recommend Fred to anyone looking for a heat pump install done to top spec.

Having our heat pump installed by Pink Heating (ex BG installers) around the time when the energy prices rocketed in 2022 meant there were few points of reference regarding costs while trying to estimate consumption. It was eye watering.As it turns out, the way the installers had set it up was like a boiler, so massively inefficiently on many levels.Fred sorted us out. Reduced the curve to 0.6 (nudged it up to 0.7) from 1.4, took the smart thermostats out of the picture which were just confusing things, and now the COP has shifted from 2.7 on average to 3.5 and counting.The feel of the house is much nicer, too. Makes a huge difference having someone who understands heat pumps and doesn't come from the British Gas school of home heating.Thanks Fred.

Fred recently fixed an issue with our heating that two other engineers failed to correctly diagnose and solve. He arrived promptly, left no mess and explained everything perfectly and is very knowledgeable. He was thorough and I felt reassured that he wasn't going to leave until he was totally satisfied the fault was gone. If you have renewable heating I'd highly recommend him.

I contacted Fred after a large-ish firm had installed a modern, replacement air source heat pump at my home, but there were enduring heating issues and the system was not delivering the level of efficiency / performance I was promised.Fred was extremely thorough in inspecting the whole heating system and diagnosed a number of areas where gains could be made. He demonstrated a really strong knowledge of my system and how I could potentially get the most from it, and he was also able to address the heating issues which had recently started happening.Would definitely recommend Fred for doing such a thorough, top quality job!

Fred did a great job on our heat pump install. He knows his stuff and worked diligently to get it up and running, working around a busy family household in a cold February. Recommended.

We got in touch with Fred via Heat Geek as we wanted a brand new Air Source Heat Pump (ASHP) installed in our property as well as an update to our central heating. Fred performed an analysis of our property based on its insulation, age etc and provided a comprehensive plan to help us get the most out of our new system which we were very happy with. He was very communicative as we worked through the specifics together and identified styles, sizes etc and we felt included and in control.During the installation itself, Fred was diligent and on-time, working long days to deliver a fantastic product for us. Where we ran into issues Fred did a great job of problem solving on the fly or supporting us in solving them where he couldn't directly. My partner and I worked from home on and off during the works, which Fred took in stride and was very respectful of. The working areas were kept clean and tidied thoroughly once the works were completed.We couldn't be happier with the final results, a beautiful heat pump promising a warm and less expensive winter, and a huge upgrade to our overall central heating with a compactly-assembled hot water cylinder and well-installed radiators in sensible locations. Thanks Fred - we look forward to seeing you again soon for your kind offer to take us through the finer details of living with a heat pump.

Excellent - Rickman Heat is tops! Bearing in mind we have not yet used the heat pump and underfloor heating for house heating, only for the water heating as we are in a heat wave, but am happy to review the results of the house heating towards the end of the year. I'm very confident it will be all sound. Fred is friendly, patient, trustworthy, careful, attentive, thorough, good at explaining the technical stuff and offering helpful advice without any pressure. He does what he says he's going to do. His new employee was also excellent as far as we could know. He will do non-standard work if you ask for it - he's accommodating - we had several extras we wanted like no plastic in the pipe insulation which he did. After installation of hot water tank and all the pipework, he was willing to change it to a smaller size because we have what are probably somewhat unusual needs. He did this without complaint and no extra charge! His pricing is reasonable, less than we thought!

Mr Rickman did an excellent job. He repaired work that a previous plumber had messed up and now we have twice the water pressure we had before. He was on time, efficient, respectful and left the place as he found it. I will be recommending Rickman heat to my friends and family.