Cresta Gems

Exceptional service. Many years ago, Cresta Gems made up my Wedding Ring from many old items of gold that replaced the one I lost in Scotland. Great service. I have not been well for the past few months and lost a lot of weight. So I went to see if they could provide a temporary fix until I put it back on. But unfortunately they did not have the size, but said I could have it reduced without loss of gold, so decided it was worth doing properly. Only having to wait 30 mins for the work to be done (and it was a Saturday) the work done was fantastic and the ring looked like new when collected. I would recommend Cresta Gems for all bespoke and reasonably priced work. Thank you team.

We visited at the recommendation of a friend, and were not disappointed. We had an idea what we wanted, but wasn't sure. It's like an Aladdin's cave, the couple who run it couldn't have been any more helpful, and we were pleasently surprised by the price. Their knowledge of their trade was amazing, and they were so very helpful. I'd challenge anyone to go in there and walk out with nothing.....thank you so very much for your help and inspiration.

Beautiful pendant refashioned from my late husband's wedding ring. Glyn helped me to design it, made individually for me and in super-quick time. Love it!

From making my bespoke wedding ring four years ago, returning for them to design and make an eternity ring was a natural and perfect choice. So very pleased I did, simply perfect and at such reasonable a price too. Would 100% recommend to others and wouldn't hesitate to return again. Very satisfied customer, with many thanks.

I was recommended Cresta Gems Derby by a family member and they didn't disappoint! They took two gold rings from our family and reworked them into two new wedding rings for myself and my fiancé. The service was excellent and quick. The couple that work there were lovely and friendly both times I went in and the price was much more reasonable than other places I looked for quotes. Also, when I asked questions they were very knowledgeable with a depth of experience. I would definitely recommend!!

Had a prong repaired on my engagement ring. They did a good job and it wasn't expensive. It did take four weeks though when I was told it would take 2. I was told they were very busy as they had just reopened (even though I know I was one of the first to bring in jewellery after they reopened) and that the goldsmith had to have a few days off, so the 4 week wait shouldn't be the norm.Also, 3 days after I got it back one of the diamonds fell out. I rang cresta and was told that my guarantee was only for the prong (which is fair enough!) and they told me to bring it in for a price and time estimate.I chose to take it to another jeweler (fearing another long wait) they said that all the crowns for all the stones were loose and that the previous jeweller should ideally have picked up on this and let me know.This may be a one off as I know many people who have had great service and repairs. But I will be wary in the future.***to clarify*** the ring in question wasn't bought at Cresta and I was warned that the white gold is very soft and prone to breaking. I still wouldn't have expected all the crowns to be so loose after only 3 days.

Fantastic first class service, went in yesterday to have my wedding ring size adjusted we was greeted by a lovely lady who was very friendly and helpful, I was expecting to have to wait to get my ring back but they managed to complete the same day! Not only is the size now perfect but looks like new. I would highly recommend them. Thank you

Was Erwin now Mackay! We purchased our wedding rings last year & recently my eternity ring from Cresta Gems. The customer service & price is so good I won’t use a high street jeweller again. Loving the new location too.

Thank you so much!! Me and my partner picked a gorgeous engagement ring! Both of you couldn't be more helpful, professional and understanding. Wendy you were so lovely and patient,whilst still being professional.We were so pleased that you were able to work with us on the price and alter it to my size that day too!You made us both feel very comfortable and it was really appreciated. FTR..Ive not included a picture as I dont wish anyone to have the same ring as me! It couldn't be more perfect!!

Jewellery repair and cleaning. Dropped 3 platinumrings off for cleaning/polishing and mine needed reshaping and a new diamond fitting. I had left it a bit late as I wanted them cleaned and repaired before my wedding anniversary a week later. Wendy explained it could be a couple of weeks for the diamond fitting so might not be done in time for my anniversary, but but she would see what she could do. I got a call 4 working days later to say all done and ready for collection, well in advance of my anniversary. Great service and good price. Highly recommended.