H&T Pawnbrokers

WesternUnion union.Done quickly but woman serving was rudeWont be using again.

Amazing jewellery, interesting pre owned items. Also sell mobile. Great staff

Great service from Selina

Absolutely terrible customer service in there today felt as if the assistant was the owner took a bracelet back I bought 2 weeks ago this morning it snapped so didn’t want refund asked for another bracelet which was slung across the counter at me went to try it but was far too small never got a chance to see anymore just was told here’s a refund will never shop there again shouldn’t work if you have no customer service manners

Rude manager who made me come back 4 times to use Western Union. Numerous excuses from the system wasnt working. I was asked what was the exact converted amount to the last penny, which when clarified with Western Union was not a required question to be asked. Plus I was never asked this question before by the same person the Manager James. He made me come back 4 different times and gave me 4 different reasons why he couldn't serve me. Again baring in mind the first 2 transactions carried out some what smoothly. I produced my driving licence and had the transaction number on each occasion. He lied and said he had on every occasion asked me what the converted amount I recieved was.(No he never)I called him out on his lies and called the sender who confirmed we were never asked what the converted amount was only how much was sent then James would convert it and pay out the money.He James lied very comfortably, I feel sorry for him. A member of public tried to intervene and said just go on to google and convert it. James the manager said NO he wants the exact converted amount to the last penny.Very sad individual. Thank goodness a shopper caught this all on camera.So happy not to have to deal with a unprofessional career liar. I feel sorry for his staff.

Sales assistants are really nice. No hard sell and if you have a problem they sort it without a fuss

Some of the worst customer service I’ve ever seen , spoken really badly too , really bad attitude , rolling eyes at me and threw my money at me would highly recommend going somewhere else who actually treat customers alot more friendlier and treat them with respect. WOULD NOT RECOMMEND!!!!!